Health Funding Compliance Officer

Health Funding Compliance Officer

Permanent Full-Time position

Malvern corporate office location & up to 2 days WFH per week

Make a Difference Behind the Scenes at Cabrini

Join a passionate and driven team that plays a vital role in ensuring Cabrini's health fund partnerships are compliant, effective, and aligned with our mission to deliver exceptional care. As a Health Funding Compliance Officer, you'll be part of a dynamic group that works across hospital departments to support contract compliance, audits, reporting, and education—all with the goal of safeguarding our funding integrity and helping patients receive the care they need.

Why Choose Cabrini?

• Generous Salary Packaging up to $18,850 tax-free annually
• Discounted private health insurance, gym memberships, and Myki Commuter fares
• Corporate office located close to public transport, shops, and cafes
• Strong focus on learning and professional development
• A values-driven culture where your work truly matters
• Flexible working options – hybrid working, with no weekend or shift work

Your Impact

Working within our vibrant Health Funds and Patient Services team, you'll support hospital-wide services and contribute to critical processes that ensure accurate billing, strong relationships with health funds, and compliance with contracts and policies.

What You'll Be Doing

• Assisting with data gathering and preparation for audits
• Monitoring communications and ensuring timely, professional responses
• Maintaining records and updating information in WebPAS (Patient Management System)
• Liaising across departments to retrieve clinical documentation and verify patient data
• Supporting compliance reporting and contract administration under the guidance of the Lead Specialist – Health Funding Compliance

What You Bring

• Experience in private hospital billing, health fund product knowledge, or similar industry experience (preferred)
• Certificate in Health Administration or similar (preferred but not essential)
• A keen eye for detail and a methodical, organised approach
• A proactive mindset – you enjoy solving problems, digging into the detail, and supporting organisational goals
• Excellent communication skills and a collaborative attitude
• Solid understanding of the Privacy Act and the importance of confidentiality
• Confidence using Microsoft Office, especially Excel & Teams, and ideally WebPAS

Enquiries should be directed to: Jill Thurwood, Lead Specialist Health Funds & Compliance

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.