Employment Sustainability Coach

Company Description

Workskills is a progressive, leading, not-for-profit employment services provider in Southern Tasmania. Our focus is on being a great community organisation where our people have the ability to excel.

Our commitment to our clients is quite simple - to truly understand and prepare them for their future, to place them in meaningful jobs or training, and to help them retain employment, for the benefit of individuals, families, and communities.

With a strong focus on customer service, our dynamic teams are genuine and passionate about changing lives. We are focused on continuous improvement and driving performance to best support individuals, employers, and the broader community. Workskills provides an environment where our people have a defining influence on the lives of Tasmanians – after all, we have been doing this for over 40 years.

The Opportunity

Join Workskills as an Employment Sustainability Coach and use your relationship-management, advocacy, and administrative skills to support sustainable employment outcomes that improve lives and strengthen our community. In this role, you will:

• Partner with employers from the start of a new placement, designing tailored support plans that set participants up for success.
• Monitor progress closely, using tracking tools to identify and address barriers, clarify income reporting, and provide the extra support needed to make employment sustainable.
• Champion Workskills' values, building strong connections with employers and community partners to create opportunities and open doors for participants.
• Drive outcomes and celebrate success, preparing and managing claims with precision to ensure every achievement is recognised and every success story is shared.
• Communicate with influence, applying persuasive communication and sales/marketing insight to elevate service delivery and enhance the customer experience.
• Champion compliance, ensuring adherence to legislation and guidelines while making complex requirements simple and accessible for others.
• Contribute with reliability and positivity, strengthening collaboration and fostering a harmonious, high-performing team environment.

About You

To excel in this role, you will need:

Essential Requirements

• Proven ability to build meaningful relationships with individuals and businesses.
• Exceptional administration skills, with experience managing multiple systems to ensure accurate record-keeping and compliance.
• Proven relationship management experience, with a track record of achieving measurable results.
• A genuine passion for empowering individuals to change their lives through employment.
• Excellent communication, organisational, and time-management skills.
• Current Tasmanian Driver's Licence.
• Current National Police Check (or willingness to obtain).
• Current Tasmanian WWVP registration (or willingness to obtain).

Desirable but not Essential

• Experience in reverse marketing participants directly to employers, highlighting participants strengths and abilities to keep them in secure meaningful employment.
• Certificate IV in Employment Services.
• Experience in the employment services or broader community services sector.
• Tertiary qualifications in marketing or a related field.

What We Offer

• A modern and flexible work environment that includes a mix of collaborative office spaces, face-to-face participant support, and community engagement.
• A safe, friendly, and supportive workplace culture.
• Opportunities for career growth and professional development.
• A competitive salary with salary packaging benefits.
• Generous leave entitlements, including 5 weeks annual leave, 12 days personal leave, and 12 days flex leave.

If you're ready to bring your enthusiasm, creativity, and relationship-building skills to a collaborative team dedicated to making a difference by connecting people with meaningful work, we'd love to hear from you

Take the next step

For a confidential conversation about this exciting career opportunity contact Angela our Outcome Tracking Manager on

Your application must include:

• current resume
• one – two-page cover letter addressing the essential selection criteria

For a copy of the Position Description (
please go to our website  then scroll to the bottom of the home page and click "join our team" to view the ad and linked position description via our Careers Portal)

You can apply via our Careers Portal, Seek or as mentioned above or click the Apply button now

Applications will be reviewed upon submission.

Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.

As a Child and Young People Safe Organisation all employees are required to undertake a Tasmanian Working with Children Check and a National Police Check.

All applications are treated in the strictest of confidence