Rooms All-Rounder

1 day ago

Geelong, Victoria, Australia Novotel Full time $48,000 - $60,000 per year

Your Next Adventure Starts Here

At Novotel Geelong, we believe every great stay starts with an even greater first impression - and that's YOU. Be the face of our hotel and deliver genuine service for our guests, to create an exceptional and memorable experience. We are on the hunt for a Rooms All-Rounder to join our dynamic Front Office team.

About Us

Novotel Geelong isn't just a hotel – we're the heart of the waterfront. With stunning bay views, incredible service, and a team that feels more like family. We blend professionalism with personality and Heart As part of the Accor global network, we bring the best of both worlds: international standards and local personality. Whether it's for a weekend getaway, a business conference, or a long-awaited holiday, guests come here to relax, recharge, and connect.

About the Role:

In this role, you'll be supporting our Rooms Division team across Front Office and Housekeeping. This versatile role offers the flexibility of guest facing operational service while also assisting with keeping our front office and hotel areas clean and well maintained.

Your duties will include:

  • Welcome guests to the hotel and guide them through the check-in and check-out processes.
  • Assist with parking and collection of guest cars following hotel procedures at all times.
  • Play an active role in maintaining the cleanliness of the department, lobby and hotel as required.
  • Report any maintenance requirements for the lobby and surrounding areas to the Engineering Department and monitor these requests to ensure they are actioned.
  • Liaising with other hotel departments to ensure seamless guest experiences.

About You:

Your skills and experience will include:

  • Manual Driving license essential.
  • Previous experience in a similar or customer facing role advantageous.
  • Confidence with hotel reservation systems (ResaWeb, Opera, Opera cloud or similar).
  • Availability to work a rotating roster (including evenings, weekends and public holidays).

Why work for us?:

  • Worldwide discounts on accommodation, dining, and more (ALL Heartist Program)
  • A supportive, dynamic work culture that encourages innovation
  • Opportunities for global career progression with Accor
  • Ability to make a difference through our community contributions. Get paid to Volunteer
  • Bayside views and beachside vibes every day

Start your journey with Novotel Geelong – where you can truly be yourself and belong to something bigger. Apply Now

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Types: Part-time, Permanent

Pay: $26.70 per hour

Benefits:

  • Employee discount

Ability to commute/relocate:

  • Geelong VIC 3220: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Hotel Reservations or Front Office: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Location:

  • Geelong VIC 3220 (Preferred)

Work Location: In person

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