Senior BA Business Systems Analysis

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Business Analyst do at Fiserv?

Functional analysis on medium to large projects working closely with Fiserv and its clients in the financial sector. Tasks will include liaising between Fiserv Project Delivery and the Client Cards Support and Business teams to ensure all parties share a common understanding of the functional requirements and solutions within a project

What you will do:

• Understanding the functionality of assigned Enterprise Release projects from Functional Specification Documents (FSD)
• Understanding the context of a change by absorbing associated project-related documentation and correspondence
• Creation of user test plans, execution of user testing, post implementation verification and communication and verification with the appropriate stakeholders to obtain sign-off
• Liaising with numerous interface groups where necessary
• Participation in workshops (functional walkthrough and/or problem resolution forums) that may involve personnel with both the functional and technical backgrounds from Fiserv/Client
• Reviewing and providing timely feedback on FSDs, aspects of which may involve wider coordination/consolidation of feedback/responses from multiple teams
• Ability to work within the framework of both the Agile and Waterfall models

What you will need to have:

• 7+ years' experience on Cards & Payments platform/s, in particular credit card processing (VisionPLUS application or equivalent) and schemes knowledge (Visa/MasterCard)
• Ability to produce requirements analysis, functional specification, technical analysis documentation for complex projects
• Adaptable to working within the considerations and guidelines of a pre-existing operational framework/relationship
• Strong analytical skills
• Strong negotiation/influencing skills
• Strong verbal and written communication/articulation skills
• Ability to commit to manage personal delivery to within expectations and timelines
• Ability to work independently and/or work as part of a team
• Professional approach and outlook and able to work in a flexible manner

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.