Lead Business Analyst

5 days ago

Sydney, New South Wales, Australia Fyndr Group Full time $120,000 - $180,000 per year

Lead Business Analyst – Insurance SaaS Delivery

Location: Sydney CBD (Hybrid, 2–3 days in office)

Salary: $150k–$180k base + super

Please note this position requires experience in Commercial Insurance.

About the Role

We are seeking a Lead Business Analyst to head up the business analysis function while remaining hands-on across complex insurance platform implementations. You will define and embed standards, mentor analysts, and uplift capability, ensuring business analysis is consistent, scalable, and delivers successful outcomes.

This is a leadership role with clear visibility at senior levels. You will present structured recommendations to executives, influence decision-making, and act as the voice of the BA practice in both strategic and delivery contexts.

Key Responsibilities

  • Lead and embed business analysis standards, methodology, and best practice
  • Provide clear, structured reporting and recommendations to executives and senior stakeholders
  • Mentor and develop a team of BAs, building capability and consistency across projects
  • Drive discovery, analysis, and solution design across
    general / commercial insurance
    initiatives
  • Facilitate workshops, resolve requirement issues, and align business and technical stakeholders
  • Partner with Delivery Managers to ensure commercial and delivery outcomes are achieved
  • Champion continuous improvement across the delivery framework

Skills and Experience

  • 10+ years as a Business Analyst, including 3+ years in a lead or people management role
  • Strong background in
    general/commercial insurance
    (policy, claims, underwriting)
  • Proven ability to engage and influence executives, with excellent communication and leadership presence
  • Experience setting up or leading a BA practice, with a record of mentoring and developing analysts
  • Background in consulting or SaaS delivery, with multi-client/project exposure
  • Skilled in Agile delivery and BA tools (Jira, Confluence, Visio or Lucidchart)

Desirable

  • Experience with SaaS insurance platforms or policy administration systems
  • Exposure to integrations, reporting, or automation in insurance
  • Certifications such as CBAP, PMI-PBA, or Agile credentials

Why Apply

This is an opportunity to build and lead a BA practice within a fast-growing insurance technology environment. You'll work on complex and meaningful projects in commercial insurance, enjoy a hybrid CBD location close to Wynyard and Martin Place, and join a business that values professional development, flexibility, and impact.

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