Booking Officer and Administrator

4 days ago

Sydney, New South Wales, Australia ADHD-BED Integrated Full time $40,000 - $60,000 per year

Company Description

ADHD-BED Integrated is an internationally recognized team of experts based in Australia, the UK, and Canada, specializing in providing comprehensive care for Attention Deficit Hyperactive Disorder and Eating Disorders, including Binge-Eating Disorder. The organization also supports individuals with co-morbidities such as addiction, personality disorders, anxiety, mood disorders, Autism Spectrum Disorders (ASD), and impulse control disorders. We are dedicated to assisting patients and their families with a holistic approach to treatment and management. Our work aims to deliver individualized care plans that promote long-term well-being.

Role Description

This is a part-time, on-site role for a Booking Officer and Administrator, based in Sydney, NSW. The primary responsibilities include scheduling and managing bookings, overseeing administrative processes, maintaining accurate patient and organizational records, and ensuring efficient communication between patients, clinicians, and team members. The role requires organizing schedules, supporting daily operations, and assisting with administrative tasks to enhance the smooth functioning of the practice.

Qualifications

  • Strong organizational and time management skills for booking, scheduling, and administrative duties

Demonstrated ability to meet and exceed KPIs in a fast-paced environment

  • Proficiency in communication and interpersonal skills to liaise with patients, families, and clinicians
  • Experience with office software tools, patient management systems, and administrative processes
  • Attention to detail and problem-solving ability for accurate record-keeping and process management
  • Flexibility, adaptability, and the ability to work collaboratively in a healthcare setting
  • Familiarity with mental health or healthcare practices is a plus
  • Relevant qualifications in administration, business, or healthcare support are desirable

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