Operations Manager

3 days ago

Lake Illawarra, New South Wales, Australia Katungul Aboriginal Corporation Community and Medical Service Full time $90,000 - $120,000 per year

About the role

Reporting to the Chief Executive Officer, this full-time Operations Manager role is a key leadership position within Katungul Aboriginal Regional Health and Community Services, located in Narooma, NSW. As Operations Manager, you will be responsible for overseeing the day-to-day operations of the organisation, ensuring the efficient and effective delivery of services to the local community.

*This employment opportunity is identified for Aboriginal and/or Torres Strait Island peoples only. Being an Australian Aboriginal and/or Torres Strait Islander person is a genuine occupational qualification required to undertake this role under section 14 (d) of the Anti-Discrimination Act 1977 (NSW).

What you'll be doing

  • Develop and implement operational plans and strategies to achieve the organisation's goals and objectives
  • Manage and oversee all operational departments, including administration, clinics, programs, and facilities
  • Ensure compliance with relevant legislation, regulations, and internal policies and procedures
  • Identify and implement process improvements to enhance operational efficiency and service delivery
  • Manage and lead a team of dedicated staff, providing guidance, support, and professional development opportunities
  • Collaborate with the executive team to develop and execute the organisation's strategic vision
  • Represent the organisation externally and build strong relationships with key stakeholders, including government agencies, community groups, and partner organisations

What we're looking for

  • Significant experience (8+ years) in a senior operations management role, preferably within an AMS or community services sector
  • Demonstrated success in leading and managing multifunctional teams to achieve operational excellence
  • Strong understanding of operational processes, systems, and best practices, with the ability to identify and implement process improvements
  • Excellent leadership, communication, and stakeholder management skills
  • Proven track record of driving change and delivering results in a complex, regulated environment
  • Thorough knowledge of relevant legislation, regulations, and compliance requirements
  • Commitment to the mission and values of Katungul Aboriginal Regional Health and Community Services

What we offer

Katungul Aboriginal Regional Health and Community Services is a dynamic and purpose-driven organisation that is committed to the wellbeing of the local community. We offer a competitive salary, opportunities for professional development, and a supportive, collaborative work environment. Our employees enjoy a range of benefits, including flexible work arrangements, employee assistance programs, and discounts on various health and wellness services.

About us

Katungul Aboriginal Corporation Regional Health and Community Services is a leading provider of comprehensive healthcare and community services to the Aboriginal and Torres Strait Islander people in the Eurobodalla and Bega regions of New South Wales. With a strong focus on cultural safety and community-led initiatives, we are dedicated to improving the health and wellbeing of our clients and promoting self-determination within the local community.

Apply now to join our dynamic team and make a meaningful impact on the lives of those we serve. Applications close 22 August 2025.

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