Admissions Booking Officer

Job no: 914941

Work type: Casual, Full time

Location: Adelaide Metro Southern

Categories: Administration, Business and Management, Medical, Public Health, Customer service, Call centre

• Southern Adelaide Local Health Network – Flinders Medical Centre– Admissions Office
• Hourly Rate: $30.01 p/hr - $32.28 p/hr plus 25% casual loading ASO2

Launch Your Healthcare Career - Admissions Booking Officer

Join SA Health as an Admissions Booking Officer at Flinders Medical Centre, where you'll coordinate patient bookings and provide exceptional service during critical healthcare moments. Make a meaningful impact on patient care while advancing your career with Australia's most trusted healthcare employer.

About the role:

Reporting to the Manager, this role is responsible for the provision of an effective and efficient service to all Elective and Emergency outpatient clinic patients requiring admission to Flinders Medical Centre, Noarlunga Hospital and Flinders Private Hospital. The Admissions Booking Officer is also responsible for the management and maintenance of the Department of Health (DH) Waiting List, the accurate maintenance of the Operating Room Management Information System (ORMIS) and Sunrise Electronic Medical Record (EMR) and Patient Administration System (PAS).

Duties for the role will include:

• Promote and contribute to leading a culture of effective and optimum customer service provision that is customer focused, is culturally appropriate and professional to members of the public and key stakeholders,
• Liaising with clinical staff for the management of patient elective booking, admission, and pre-admission requirements,
• Continually prioritising workloads in high demand area and be adaptable to short notice changes to elective surgery in situations of demand management or State of Emergency,
• Actively maintaining waiting lists by ensuring timely and accurate data entry, up to date deferral entry and prompt removals following removal process,
• Working in close unison with the clinical staff for the benefit of the patient and unit to maintain the active elective waiting list with due consideration to urgency, length of wait, equipment needs, surgeon expertise for procedure, bed availability ICCU (Intensive Care Unit), High Dependency, homewards and theatre availability,
• Interacting with patients both face to face and by telephone regarding all aspects of the Admissions process,
• Liaise with medical/surgical bed managers regarding allocation/availability of beds, patient admissions and discharges

About you:

• Ability to manage daily correspondence and provide accurate and timely data entry and work processing services,
• Ability to liaise with the ward staff and bed manager regarding the allocation of beds for patient admissions,
• Experience in patient related care areas,
• Reception experience,
• Experience working within the health service,
• Experience using patient information management systems for data entry of patient information

Please see the attached Role Description for additional information.

Want To Know More? Contact: Angela Frangoulis, Manager Admissions Office, ,

Application Closing Date:11.55 pm Monday 20 October 2025

Attachments:

• ASO2-Admission Officer (Casual) - Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 914941

Advertised: 10 Oct 2025 Cen. Australia Daylight Time

Applications close: 20 Oct 2025 Cen. Australia Daylight Time