Admissions & Student Support Officer

3 days ago

Adelaide, Australia Ritz English College Full time

**About Us**:
Ritz English College is a CRICOS-registered education provider committed to delivering high-quality English language programs to international students. We pride ourselves on maintaining a student-centered environment that supports learner progress and cultural diversity.

**Position Overview**:
We are currently seeking a dynamic and detail-oriented **Admissions and Student Support Officer** to join our growing team. This role is ideal for someone with a passion for education, international student services, and compliance.

**Key Responsibilities**:

- Liaise with education agents, prospective students, and internal staff
- Maintain accurate and up-to-date student records in the student management system
- Assist students with orientation, enrolment, and ongoing course advice
- Respond to student inquiries regarding visa, attendance, academic progress, and personal support
- Coordinate student welfare activities and refer students to support services as needed
- Monitor attendance and academic progress and escalate concerns appropriately
- Support the compliance and reporting team with documentation and data entry

**Requirements**:

- Minimum 1 year of experience in a similar role within an RTO or CRICOS-registered provider
- Proficiency in Microsoft Office and student management systems
- Recent experience in the use of PRISMS
- Knowledge of ESOS Act and National Code of Practice is highly regarded.
- Strong administrative and organizational skills
- Excellent communication and interpersonal skills

**How to Apply**:
Please submit your resume and a brief cover letter outlining your suitability for the role. Only shortlisted applicants will be contacted.

**Job Types**: Full-time, Part-time, Contract
Contract length: 12 months

Pay: $51,000.00 - $60,000.00 per year

Schedule:

- Day shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

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