Customer Service Representative

1 day ago

Tullamarine, Australia NEXTDC Full time

Company Description

At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

As an Australian head officed, ASX100 listed company we currently operate 12 data centres across Australian 6 cities, with future national and international expansion planned.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

**Job Description**:
As one of our Customer Service Representatives, you are the first point of contact for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.
- Monitor NEXTDC facility systems
- Provide accurate incident reports
- General receptionist, administrative and customer service support duties
- Greet all visitors to NEXTDC in a timely, friendly and professional manner
- Provide outstanding customer service to customers and internal stakeholders
- Assist with incoming and outgoing deliveries
- Answer the overflow of calls to our Customer Support telephone line

**Hours**: This is a Night Shift position working 6:00pm - 6:00am, 4 nights on, 4 nights off

Are you passionate about customer service and creating the world’s best customer experience??

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

**Qualifications**:

- Passion for, and experience in, customer service
- Excellent verbal and written communication skills
- Strong attention to detail with the ability to work autonomously and as part of a team
- Enthusiastic, can-do, positive attitude with the ability to multitask
- Ability to build relationships with, and support, a wide variety of stakeholders
- Ability to lift up to 15kg to support with deliveries
- ** Must be an Australian Citizen for Security Clearance**

Additional Information
- Opportunity to be a vital part of NEXTDC
- Inclusive, diverse and values-driven working culture
- Hybrid working practices
- Awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
- Great opportunities to progress within our company (grow as we grow)

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

  • Customer Service Representative

    1 week ago

    Tullamarine, Australia Caterpillar Full time

    **Career Area**:Manufacturing & Supply Chain **The Customer Support Representative (CSR) role is to deliver and enhance customer satisfaction by assisting customers with orders and the timely receipt of product whilst also driving incremental sales with the assigned customer base. Entering and expediting orders whilst handling customer problems with...

  • Customer Services Representative

    1 week ago

    Tullamarine, Australia Laminex AU Full time

    **Become a Customer Service Representative and be part of Our Australian Made Story** You know you’ve found the right place when you feel like you belong. Where you mix with people with shared values and drive. Whose energy sparks your own, and where you feel like you are part of something great. That’s what you’ll find at Laminex. We’ve been...

  • Customer Service Representative

    3 days ago

    Tullamarine, Australia Alchemy Global Solutions Full time

    **ABOUT ALCHEMY** Alchemy was founded to help consumers and enterprises realise the full value of used technology so that we can help make buying a used smartphone, laptop or other technology an easy and reliable experience for all users. Aside from the obvious economic benefits available to users, of buying used/refurbished technology, Alchemy also...

  • Customer Services Representative

    1 week ago

    Tullamarine, Australia Caterpillar Full time

    **Career Area**:Finance**: **PRINCIPAL DUTIES AND RESPONSIBILITIES**:Responsibilities may vary but, may include various combinations of the following. - Collects delinquent active contracts through telephone contact and field visits - Authorizes and conducts equipment repossessions, which includes authorizing legal correspondence and arranging for...

  • Customer Service Representative Tullamarine

    7 days ago

    Tullamarine, Victoria, Australia R & J Batteries Full time $50,000 - $70,000 per year

    Are you ready to power up your career?R&J Batteries are one of the biggest battery and lubricant distributors across Australia and New Zealand. We're a family-owned company and love what we doWe're on the hunt for a Customer Service Representative who's not just great with people—but also thrives on helping customers find the right solutions and boosting...

  • Customer Service Administrator

    1 week ago

    Tullamarine, Australia O'Brien Glass Industries Limited Full time

    Due to movement within the company, we have a vacancy for a superstar Customer Service Administrator. In your next position, you will be joining a household brand who has been around for 97 years. If you are a hard worker, enjoy a fast paced environment and a variety of work where no two days are the same, then keep reading! **About the Role**: - Provide...

  • Customer Service Ambassador

    3 days ago

    Tullamarine, Victoria, Australia SkyBus Australia Full time $40,000 - $60,000 per year

    The OpportunityWe are seeking an enthusiastic Customer Ambassador's to join us on a casual basis to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer.What You'll DoWelcome and great customers at SkyBus terminals and inside...

  • Customer Service Ambassador

    1 day ago

    Tullamarine VIC, Australia Skybus Full time $45,000 - $60,000 per year

    The OpportunityWe are seeking an enthusiastic Customer Ambassador to join us full time to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer.What You'll DoWelcome and great customers at SkyBus terminals and inside...

  • Service Delivery Representative

    3 days ago

    Tullamarine, Victoria, Australia VISY Full time $50,000 - $70,000 per year

    Service Delivery RepresentativeEngage with customers & internal people through phone, email, online. No shift work.Permanent full-time or part-time opportunities37.5-hour working week, Monday to FridayFree on-site car parkingRole Details:As a Service Delivery Representative, working full-time or part-time (3 days per week), you will play an important part in...

  • Inside Sales Representative

    5 days ago

    Tullamarine, Australia Laminex AU Full time

    **Haven’t heard of us? Let me break it down for you.** We’ve been a part of the iconic Australian design landscape for over 85 years. Only a few short years after Australian’s became happy little Vegemite’s, families were spreading their toast in kitchens and on tables made by us. Now you’ll see our products featured on The Design Files, in The...