General Manager

InterContinental – Hayman Great Barrier Reef
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world's leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Five visionary brands make up our luxury collection.  These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels.   Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.

Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too.

We're on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximizing financial returns, driving people development and empowering our team to create memorable guest experiences every step along the way.

A little taste of your day-to-day:
Every day is different, but you'll mostly be:

• Developing programmes and initiatives to increase team engagement and achieve against performance and development goals .
• Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations .
• Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.
• Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets .
• Driving revenues, future profitability and maximum return on investment.

What We need from you:

• Looking for someone with remote Location experience.
• Should have good Resort experience.
• Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration.
• Five to ten years' prior hotel management experience, or equivalent combination of education and experience.
• Should be familiar with Australian Labour Laws.
• Must know how to manage employee accommodation.
• Need strong local networking skills.
• Permission to work in Australia with a work visa.
• Experience required may vary based on size and complexity of operation.
• Must speak fluent English.
• Other languages preferred .

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team, the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.