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Volunteer Training Administrator
2 weeks ago
Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.
About the Role
This fixed-term, part-time role (0.4 FTE), based in Melton until 30 June 2026, offers the opportunity to contribute to both regional training priorities and state-wide learning initiatives.
The Volunteer Training Administrator plays a key role in supporting the delivery of learning and development outcomes across CFA's North West Region. Working within the Frontline Learning and Development Team, this position helps enable the growth and capability of CFA's volunteer trainers and assessors.
In this role, you will coordinate and streamline the volunteer instructor nomination, induction, and mentoring processes, supporting the recruitment and ongoing professional development of endorsed trainers. You will also provide direct administrative support and advice to the Manager Learning and Development and Lead Learning and Development, ensuring consistency, quality, and standardisation of practices across the region.
About You
The person we are looking for is highly organised, detail-focused and confident juggling multiple priorities in a busy environment. With strong administration skills, you're comfortable preparing documents, managing processes and keeping systems running smoothly.
Your excellent communication and interpersonal skills will help you build positive relationships with stakeholders, while your analytical thinking allows you to solve problems and support continuous improvement.
Most importantly, you bring a proactive and professional approach, ensuring consistency and high standards in everything you do. If you're ready to make a meaningful impact by supporting the development of CFA's volunteers, we'd love to hear from you.
A detailed position description is attached.
Why choose CFA
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways
Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 11 September 2025.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact
