Customer Service Representative

2 days ago

Greater Sydney Area, Australia fc9f30ec-7a8e-4a28-b93c-c30b0f51a2e9 Full time $45,000 - $60,000 per year

Company Description

Build Wealth Finance is dedicated to helping individuals effectively manage and reduce debt while maintaining their lifestyle. Leveraging a combination of practical advice and years of industry expertise, the company focuses on empowering clients to restructure their finances, save money, and reduce stress. Build Wealth Finance values transparency and word-of-mouth recommendations, striving to create a positive and impactful customer experience. Located in the Inner West Sydney, the company provides personalized financial solutions for its clients.

Role Description

We are seeking a dedicated Customer Service Representative for a full-time, on-site role in the Inner West Sydney Area. In this role, you will handle customer inquiries, resolve concerns, and ensure high levels of customer satisfaction. Responsibilities include providing exceptional customer service, addressing customer needs, and fostering positive interactions that enhance overall customer experience. You will collaborate with team members to improve processes and contribute to the success of the organization.

Qualifications

  • Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Ability to enhance and maintain a positive Customer Experience
  • Strong interpersonal and communication skills to interact effectively with clients and team members
  • Problem-solving skills and a customer-centric mindset
  • Prior experience in a customer service or related role is preferred
  • Ability to work effectively in an on-site environment in the Inner West Sydney Area

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