Team Leader, Support Services, Historical Forced Adoptions Redress Scheme

About This Role

• Utilise your Community Services expertise to provide support and advice to the Historical Forced Adoptions Redress Scheme
• A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 27th November 2026
• VPS Grade 5: $113,022 - $136,747 plus superannuation.

About The Business Unit
The Historical Forced Adoptions Redress Scheme provides financial redress and support to the many mothers who continue to live with the serious, complex and ongoing effects of their experience of forced separation. Establishment of the scheme delivers on a key recommendation of the Inquiry into Responses to Historical Forced Adoptions in Victoria.

The Scheme is operated out of the Victim Services, Support and Reform (VSSR) unit, which is part of the Police, Victims, Racing and Coordination Group within the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of the justice system.

About The Role
The Team Leader, Support Services reports to the Senior Manager, Historic Forced Adoptions and has line management responsibility for a case management team.

Some Of Your Duties Will Include

• Providing advice, strategic direction, and mentoring to case management staff to ensure consistent, integrated, and participant-centred support
• Monitoring workloads and allocate/reallocate cases based on complexity, priority, and case manager capabilities
• Developing and implementing guidelines, SOPs, and resources, identifying and addressing practice or operational policy gaps
• Conducting regular staff wellbeing check-ins, manage PDPs, payroll approvals, and other administrative duties.

To learn more about this role before applying, please read the attached position description.

About You
As our ideal candidate, you will possess:

• Extensive experience in team leadership, practice development, and complex case management within social services or a trauma recovery context
• A strong ability to deliver strengths-based supervision
• A strong ability to lead, motivate, and develop team members, fostering a cohesive, supportive environment.

To learn more about the required Technical Expertise, please read the attached position description.

Qualifications/Requirements

• A qualification or relevant experience in one or more of the following areas: in social work, psychology, social sciences, or related fields.
• Previous experience in supervising and developing staff, and a commitment to working collaboratively and promoting a positive team culture.

How To Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
Important Information
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.