Complex Trauma Practitioner

4 days ago


Melbourne, Victoria, Australia drummond street services Full time $104,000 - $130,878 per year
  • Part time (0.6FTE), contract till 30 June 2026 (SCHADS 5)
  • Do you want the opportunity to work for justice, choice and
    self-determination for people who have experienced complex trauma?
  • First Nations People, LGBTIQA+ people, people with
    disability, people of colour, public housing residents or people with a lived
    experience are encouraged to apply
  • Drummond Street Services is committed to child safety and
    strictly adheres to the Reportable Conduct Scheme for organisations. The
    safeguarding and wellbeing of our clients is our core focus. All staff must
    undergo thorough recruitment process including screening and providing evidence
    of current Working With Children Check and National Police Check.

About
Drummond Street Services

Drummond Street Services (DS) is a not-for-profit,
non-denominational organisation with over 130 years' experience delivering
innovative, evidence-informed services that strengthen families and
communities. We work across the spectrum of prevention, early intervention,
treatment, and recovery, providing both universal and targeted support.

We have a long-standing commitment to supporting survivors
of institutional child sexual abuse. We played a key role in supporting
survivors to share their stories with the Royal Commission into Institutional
Responses to Child Sexual Abuse, and we continue this work today through the
National Redress Scheme and our Redress Counselling and Psychological Care
Service.

We also proudly supported people with disabilities to share
their experiences with the Royal Commission into Violence, Abuse, Neglect and
Exploitation of People with Disability. This work continues as we advocate for
systemic change and better protections.

Our Complex Trauma Service delivers state-wide,
trauma-informed counselling, casework, and advocacy. Our approach is
accessible, client-led, and holistic, meeting the needs of survivors, their
families, carers, support workers, and advocates. We offer flexible,
respectful, and empowering support that addresses individual needs while
contributing to broader systems advocacy.

Drummond Street is deeply committed to equity in employment.
We actively encourage and prioritise applicants from communities that face
structural barriers to employment, including First Nations people, people of
colour, public housing residents, people with disability, and people from
LGBTIQA+ communities.

Our Redress Support Service (RSS), part of the Complex
Trauma Service, provides free and independent support to survivors of
institutional child sexual abuse. We assist individuals to safely navigate the
National Redress Scheme (NRS), the Victorian Redress Scheme for Historical
Institutional Abuse (VRS), and provide counselling as part of successful
outcomes.

About the role

We are seeking an experienced Complex Trauma Practitioner to
become part of the team on a part-time contract basis until the 30 June 2026.

Reporting to the Manager, Complex Trauma, you will play a
key role in helping survivors write and submit their applications to the NRS
and VRS. You will be part of a multidisciplinary complex trauma-informed team known
for its delivery of high quality, client-led counselling, case work and
advocacy services. At times, you will be required to work in collaboration with
your team members and other Drummond Street programs to promote the safety and
stability of your clients and their families. Additionally, you will be
expected to assertively engage the community to drive awareness of the RSS to
drive referrals for people who are incarcerated, as well as support people in
custody with their applications within their correctional facilities.

This role is based in Carlton, with occasional travel in
metropolitan Melbourne and to regional Victoria required.

About You

You are a skilled counselling practitioner with
complex trauma experience and some experience in case work. You are looking to
become part of a team committed to social justice and intersectionality. You can
share and build knowledge to support complex trauma responsive practice
that centres the voice of survivors who may also be people with
disabilities, who have experiences of trauma due to violence, abuse, neglect,
and exploitation.

Key Selection Criteria: 
Essential

  • Tertiary qualification in a relevant field (i.e.,
    Psychology, Social Work, Mental Health and Counselling) plus additional
    training and experience related to delivery of trauma informed
    counselling services for people who experience complex trauma.
  • Accreditation with a relevant professional body.
  • A minimum of two years' experience in the counselling,
    family services and/or mental health sectors.
  • Demonstrated knowledge and experience working with survivors
    of institutional child sexual abuse and people with disability.
  • Demonstrated knowledge of complex trauma and healing and
    recovery approaches to intervention.
  • Demonstrated knowledge and application of a range of
    therapeutic approaches for individuals, couples, and/or families.
  • Demonstrated genuine interest and commitment to
    collaborating with LGBTIQA+, First Nation, and people of colour in a way that
    is affirming.
  • Must be available to work Tuesday 11am-7pm.

Please review the position description which outlines the
full list of responsibilities and key selection criteria via our website

Desirable

  • Experience working within the criminal justice system.
  • Demonstrated experience with providing interventions that
    support individuals and families with multiple and complex needs such as
    experiencing barriers to the NDIS, or DSP, complex communication, mental
    health, family violence and drug and alcohol issues.
  • Demonstrated experience in community engagement and health
    promotion.
  • We strongly encourage applications from people of all
    backgrounds and lived experiences. This includes, but is not limited to, people
    from LGBTIQA+ communities, First Nations people, people of colour, public
    housing residents, and people with lived experience of disability. Drummond
    Street is committed to building a diverse and inclusive workforce and values
    the unique contributions that each individual brings.

Application process

  • Applications close at midnight on Sunday 28 September 2025
  • All applications will be directed to our careers portal – Complex
    Trauma Practitioner (Redress in Community and Corrections)
  • All applicants must include a resume and with a cover letter
    addressing all the key selection criteria for the position
  • Applicants shortlisted for an interview will be required to provide
    evidence of their qualifications during the interview process (either original or certified document)
  • Suitable applicants that apply before the closing date
    will be offered an interview

Please contact Vicki Khouri on or  to discuss your application


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