Client Services Officer

2 days ago

Australia FINDEX Full time $45,000 - $60,000 per year

Do you want to be part of a community of likeminded professionals who are revolutionising the way financial services are delivered? Join our collaborative team in Townsville

We're on the lookout for someone who's motivated, adaptable, and full of positive energy. If you love taking initiative, working with awesome people, and making a difference—this could be your next move. This is a part time (22.5 hours a week) permanent role.

What your week could look like

  • Tackling client tasks and smashing deadlines while keeping our service standards high.
  • Backing up the Client Services team with everything from creating files and managing databases to hands-on support with entry-level tasks.
  • Helping out at the front desk—reception, admin, scanning, filing—keeping the place buzzing.
  • Collaborating with the team, bringing good vibes and a can-do attitude to everything you do.

Why you'll love it here

  • Flexible work setups so you can balance life and career.
  • Clear pathways to grow your career—no ceiling, just opportunities.
  • Ongoing training and development so you keep levelling up.
  • Health insurance perks because your wellbeing matters.

About you

You're someone who brings:

  • Solid admin skills and eagle-eye attention to detail.
  • Strong time management and the ability to juggle a few things at once.
  • Great communication—you're confident chatting with clients and colleagues alike.
  • A team-first approach, with curiosity and a willingness to learn.
  • Confidence with Microsoft Office (Outlook, Teams, Word, Excel).
  • Bonus points if you've got ASIC knowledge (not a deal-breaker, but nice to have).

Let's talk about our team

  • A team that celebrates diversity, inclusion, and collaboration.
  • A supportive environment where your growth is part of the plan.
  • A client-focused culture that values excellence and relationships.
    All the resources and tools you need to succeed

ABOUT US:

Why Findex? #writeyournextchapter

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment, and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

If this sounds like you, we look forward to meeting you. Apply now

PLEASE NOTE:

Only candidates with valid working rights within Australia/New Zealand (in which this position is based) will be considered.

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.

Note for Recruitment Agencies :

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.

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