Territory Manager

ABOUT THE ROLE

This role will be based on the Sunshine Coast and will report directly into the Area Sales Manager – CRM – QLD.

Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you'll see first-hand the impact you have on individual lives - one patient at a time.

The position of Territory Manager, Cardiac Rhythm Management (CRM) will support the business in achieving sales targets, goals and objectives of the division; to aid the achievement of customer satisfaction and business growth through focused business planning; and to support customers with clinical expertise to enable optimal patient outcomes. It is essential that the successful applicant have existing pacing experience.

KEY RESPONSIBILITIES

• Develop and execute on territory plans to deliver on annual revenue commitments and build a sustainable business over the longer term.
• Build strong relationships with existing customers, plan and develop the market for our existing and new products in line with divisional goals and objectives.
• Successfully completing formal Rhythm Management training program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
• Provide superior clinical support which involves direct patient, physician and clinician interactions including, but not limited to, device implantation, device programming and follow up, technical troubleshooting, staff and patient education, site management and coordination.  
• Work with the broader Cardiac Rhythm Management team to identify training, research and engagement opportunities for new and existing customers.
• Have sound business knowledge of territory, identifying competitor activities, participate and manage appropriate tender agreements and customer policies and practices. Completing market analysis and regular reporting as required.
• Completion of relevant administration including reporting, stock validations and management as well as database management.
• Established contact person for hospital management, purchasing department and hospital staff as it relates to BSC's Rhythm Management business.
• Participation in the on-call roster
• To be available to support the broader ANZ CRM business on an as-needs basis.
• Attending meetings, conferences and exhibitions as required, to promote our products and services.

KEY COMPETENCIES REQUIRED FOR SUCCESS

Business Acumen

• Uses business and financial knowledge in decision making, and when acting on behalf of the organization. Demonstrates understanding of fundamental principles and drivers of business performance.

Customer Focus

• Identifies internal / external customer needs and ensures the effective delivery of high quality solutions, products and services that meet or exceed customer expectations.

Relationship Building

• Establishes and maintains strong relationships internally and externally. Contributes to a culture of respect, diversity, and inclusion. Earns the respect and trust of others through effective interpersonal skills, integrity and authenticity.

Planning 

• Implements initiatives and plans that align with individual and team objectives. Carries out initiatives with clear deliverables, milestones, accountabilities and measures of success.

Execution

• Pursues all assignments and projects until completion. Follows through on assignments to ensure successful completion.

YOUR EXPERIENCE AND SKILLS

• Commercial experience with demonstrated achievement of success.
• Prior experience with Rhythm Management products is highly desirable.
• Demonstrated expertise in building and maintaining strong relationships.
• Ability to gain clinical knowledge and technical understanding quickly.
• Ability to plan and prioritise a flexible work schedule.
• Excellent written & verbal communication skills.
• Results focused with a resilient, flexible approach.
• Fluent in productivity tools including Salesforce and Microsoft 365 suite applications
• Ability to work both independently and as part of a team.
• Tertiary education (in science or business preferable).

Requisition ID: 617342