Administration Support

Community Nurses is hiring a Casual/Temporary Administration Support -Disability Sector role in Toowoomba, QLD. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $30 - $40 per hour

Job description

Position Summary:

This dual role is responsible for delivering a combination of high-quality administrative support and direct care services to clients. The position plays a key role in ensuring both the smooth operation of the service and the wellbeing of clients, supporting them to live independently and achieve their personal goals.

Key Responsibilities:

Administration Support

• Greet and assist visitors, answer telephone and email inquiries in a professional and timely manner

• Maintain accurate client and staff records, including data entry and database management

• Prepare documentation and reports as required, including meeting minutes and compliance documents

• Schedule staff shifts, establish staff roster, client appointments, and transport as needed.

• Order office supplies and maintain inventory

• Assist with audits, reporting, and general office upkeep

• Handle confidential information with discretion and professionalism

• Maintain accurate and up-to-date compliance registers for staff and clients, including certifications, licenses, training records, and other required documentation, ensuring all compliance obligations are met in a timely manner

Support Worker Duties

• Assist clients with activities of daily living such as personal care, meal preparation, and medication reminders

• Support clients with community access, appointments, and social or recreational activities

• Build positive relationships with clients and their families/carers

• Follow individual support plans and risk assessments

• Report changes in client condition, incidents, or concerns promptly to appropriate personnel

• Promote independence, choice, dignity, and respect for all clients

Key Selection Criteria:

Essential

• Demonstrated experience in administration or customer service

• Experience (or strong interest) in community services, disability, aged care, or related support work

• Proficient in Microsoft Office (Word, Excel, Outlook) and confident using digital systems

• Strong interpersonal and communication skills

• Ability to work independently and as part of a team

• Excellent time management and attention to detail

• Valid Driver's Licence and reliable vehicle (if role requires travel)

• Current First Aid & CPR (or willingness to obtain)

• Relevant clearances (e.g., NDIS Worker Screening, Working With Children Check, Police Check)

Desirable

• Certificate III or IV in Individual Support, Community Services, or Business Administration

• Experience working with vulnerable individuals or those with complex needs

• Knowledge of privacy, confidentiality, and safeguarding requirements

Work Environment:

• Mix of office-based work and community/client-facing duties

• May include occasional weekend or evening shifts depending on client needs

• Must be adaptable to changing schedules and priorities

Benefits:

• Supportive and values-driven team environment

• Opportunities for professional growth and cross-training

• Flexibility and job variety

• Making a meaningful difference in clients' lives

Casual or Part time

• Send Resume to *****

Job Types: Part-time, Casual

Pay: $30.00 – $40.00 per hour

Benefits:

• Professional development assistance

Schedule:

• Day shift

• On call

• Shift work

Application Question(s):

• Do you have experience working in the NDIS sector?

• Are you organised, able to multi-task and prioritise tasks?

• Do you have certificate 3 in disability and in administration?

Licence/Certification:

• NDIS Worker Screening & Working With Children Check (Preferred)

• National Police Check (Preferred)