Facilities Support Officer

Three-year contract, full-time opportunity

Salary Range - $87,656 to 94,362 (depending on skills and experience) plus superannuation

Are you a proactive and flexible individual interested in contributing to a community focused organisation? A fantastic opportunity has arisen for a Facilities Support Officer to join our Property & Facilities team. You will play a vital role in ensuring the efficient, effective and high-quality operational and reactive maintenance across a range of building assets in the City of Mitcham.

About Us

Your success is reflected in ours. We are committed to being a place people choose to work. We are a values-based organisation and pride ourselves on having a diverse and inclusive workplace where the backgrounds, perspectives and life experiences of our people help us to forge strong connections with our community, to innovate and to make better decisions.

At the City of Mitcham, we offer:

• A positive safety culture environment where identification of workplace hazards is encouraged and rewarded.
• Learning and Development Opportunities to help you grow.
• Employee Assistance programs are available to all employees and their families.
• Employee well-being programs.
• Paid parental leave and other flexible work options.

The Role

As the Facilities Support Officer, you will be responsible for a variety of administrative and maintenance activities to support the Property and Facilities team including:

• Administer, revise, and update service contracts and with general direction, work with Council's Procurement function to prepare and negotiate contracts for Council's cleaning and other facilities operations contract.
• Coordinate works for reactive maintenance for all Council buildings.
• Develop and maintain a scheduled maintenance program to minimise reactive requests and related disruption and reduce maintenance costs.
• Coordinate the attendance of contractors across council's building assets in consultation with stakeholders including issuing keys and providing access.
• Engage maintenance contractors through raising purchase orders to perform works in line with council's financial management policies and system.
• Undertake the evaluation and purchase of office furniture and equipment.
• Maintain a register of subcontractors, conduct contractor site inductions and site/project audits in line with legislation and Council policies and procedures.
• Act as the contact point for Council corporate purchases of printing, stationery and consumables ensuring stock levels are maintained.
• Conduct inspections of leased premises to ensure maintenance and cleaning of Council properties in undertaken in line with leasing arrangements.
• Contribute to process and systems improvements for Council buildings.
• Provide administrative support and advice for Mitcham General Cemetery
• Special projects, as directed.

About You

To be successful in this role you will have:

• Sound knowledge of facilities management, WHS, procurement, and relevant Council policies.
• Working knowledge of facilities management principles, insurance, and relevant legislation (Local Government Act, Burial and Cremation Act/Regulations).
• Proficient in the use of Microsoft Office.
• Strong interpersonal, verbal, and written communication skills.
• Highly self-motivated, able to prioritise workload and meet deadlines.
• Analytical, problem-solving, and decision-making skills.
• Commitment to customer service and continuous improvement.
• Creative, innovative, and flexible approach.

Please refer to the attached Position Profile for more information on this position and the essential/desirable criteria.

To Apply

To apply please click on the appropriate link and provide a copy of your current resume and cover letter outlining your relevant knowledge, skills, experience and intention to apply for this opportunity.

For a confidential discussion please contact Anneke Polkamp, Manager Property & Facilities on

Applications close 5.00pm on 29 October 2025.

Women, Aboriginal and Torres Strait Islander, People with Disability and People from under-represented groups are encouraged to apply.