Home Support Worker Redlands

Make a lasting impact in a values-driven organisation supporting diverse communities

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you'll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The Home Support Worker (Domestic cleaning) role does not require a Cert III qualification however a Cert II in cleaning would be advantageous and sits within the community home care programs and supports the independence of clients to continue to live in the community. The role will deliver a range of domestic cleaning and unaccompanied shopping services to clients who are assessed as requiring low to high levels of care in and around their own private homes, and sometimes in community establishments. Services are delivered in line with the client's individual care plan.

• Assist clients with general household cleaning tasks within client homes such as dusting, vacuuming, mopping, linen change, laundry, bathroom clean etc
• Unaccompanied shopping and errand
• Transport and community access as required
• Engage and communicate with clients in their home, and other stakeholders such as family members as required
• Monitor and report any physical, emotional or behavioural changes/concerns as per MiCare processes and in a timely manner
• Effective management of communication channels with all stakeholders, including escalating significant events to Service Coordination/Team Leader

What We're Looking For

• Knowledge of the aging process and experience caring for elders in the community
• Ability to travel and be flexible/responsive to client and organisational needs
• Eye for detail and high standards of service delivery and documentation.
• Ability to work with minimal supervision, whilst accepting direction as required.
• Flexible, caring, patient attitude and an ability to work in a professional and proficient manner
• Computer literate with the ability to use a smart device for work including care notes, rostering, MiCare processes
• Ability to speak a language in addition to English would be advantageous

Qualifications

• A Certificate II in cleaning (advantageous)
• Willingness to undertake a police check
• Current First Aid and CPR certificates
• Valid Queensland drivers licence, comprehensively insured and roadworthy vehicle
• Evidence of current influenza and full Covid-19 vaccinations
• Smartphone, access to computer/device

Why MiCare?

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check and influenza and COVID 19 Vaccinations.

How to Apply?

Are you passionate about supporting elders to continue to live at home? Then we'd love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.

You can also review the Position Description for further information about the role and requirements.

Applications close 5.00pm Thursday 11 September 2025

MiCare is handling this recruitment independently and is not engaging agency support at this stage.