Security Officer

2 days ago

Cheltenham VIC, Australia TRIDENT SERVICES AUSTRALIA Full time $60,000 - $80,000 per year
  • Flexible shifts across a 24/7 rotating roster
  • Award pay + penalties
  • Work at a busy, high-profile retail site

Security Officers - Westfield Southland

We are currently seeking reliable and licensed security officers to join our team on a casual basis.

As a Security Officer at Southland, you'll play a key role in creating a safe, welcoming environment while delivering exceptional customer service. You'll be the first point of contact in many situations - whether assisting a customer with directions, responding calmly to an incident, or supporting centre operations during busy periods.

What you'll be doing:

  • Delivering high-quality front-line customer service
  • Responding to incidents, including medical and emergency situations
  • Monitoring safety risks and reporting incidents
  • Assisting with crowd management and de-escalation
  • Supporting retail centre operations and emergency response procedures

What you'll need:

  • Current Victorian Security Licence with Crowd Control function
  • Current First Aid and CPR Certificates
  • Excellent communication and customer service skills
  • Ability to work across a 24/7 rotating roster
  • High standard of personal presentation and customer-focused attitude

Why join Trident?

  • Be part of a supportive and inclusive team culture
  • Work with a nationally recognised leader in integrated services
  • Uniforms provided
  • Ongoing training and professional development
  • Stable, long-term employment opportunities

Trident Services is a proudly Australian-owned company providing professional security services across retail, commercial, and public spaces. Known for combining safety with exceptional customer service, Trident delivers tailored solutions through trained officers, innovative technology, and a strong focus on safety and compliance.

Trident is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and members of the LGBTIQ+ community.

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