Security Officer

Reference Number: 4251

Category: Allied Health

Department: Support Services

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Security Services Department

The Security Services Department of Austin Health services patients, visitors and staff by:

• Protecting patients, visitors and staff from harm
• Maintaining an acceptable level of order, control and safety

• Protecting personal and Austin Health property from theft, misuse and vandalism.

• Perform the duties of this position efficiently and effectively to the standards of the Department

About the role

As the Security Officer, you will be responsible for maintaining a safe and secure environment across all Austin Health sites. This includes providing proactive patrols, responding to emergencies, assisting staff and visitors, managing security systems, and ensuring compliance with Austin Health policies and procedures.

A regular day will see you:

• Be able to work rotating shifts, including weekends and public holidays

• Work across all Austin Health sites.

• Assist wards and departments with unruly or disorientated patients or visitors.

• Assist with car parking operations, when required to do so.
• Audit the CCTV system daily and report any faults to the Security Manager.

About you

As the Security Officer you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role you'll bring with you:

• Hold and maintain a current Security / Crowd controlling Licence
• Experience in the delivery of Security Services.

• Experience in the use of Security operating software and systems including controls and CCTV.

• Have highly developed communication and conflict resolution skills.

• Have strong customer service skills.

• Good written communication skills including the ability to write reports.

• Be able to work in a team environment.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don't meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: John Bickley, Security Manager at

Interested in finding out more about this opportunity? Read the position descriptionfor further details.

Application closing date: Thursday 6 November 2025