Application Support Analyst

4 days ago

Perth Airport Western, Australia Arc Infrastructure Full time $90,000 - $120,000 per year

The Opportunity

We are currently looking for an Application Support Analyst on a full-time permanent basis located at our Perth Airport-based Head Office.

The Role

The key duties and responsibilities are;

  • Ensuring the continuity of key applications
  • Troubleshooting application and data issues in a complex integrated environment
  • Ensuring ITSM processes are adhered to
  • Accountable for the management of Operational Stream Problems
  • Conducting root cause analysis and working with development team or vendor to prevent issues from recurring
  • Providing second level support via phone, email and face to face
  • Providing accurate incident resolution and service request management within established service levels
  • Applying and testing patches and application upgrades

About You

To be successful in this role we need you to have

  • Relevant degree in Technology
  • Experience in similar role with a minimum of 5 years experience
  • Current Driver's Licence

Working at Arc Infrastructure

Working with us means working in a team environment where each person and team is valued for the diverse skills, ideas and experiences they bring. We promote a work environment that is characterised by personal accountability, mutual trust and respect and a genuine interest in employees. We understand our employees are the key to our success and as a team, our focus is to ensure they feel safe, valued and fulfilled in the work that they do. We provide a range of employee benefits including:

  • flexible working arrangements
  • professional development opportunities
  • competitive remuneration based on skills and experience
  • purchased additional annual leave
  • health and wellbeing initiatives including
  • $299 annual subsidy
  • flu shots
  • skin cancer checks
  • paid parental leave
  • staff discounts and rewards program
  • novated leasing

To learn more about Arc Infrastructure visit

How to apply

If this looks like the role for you, please click the 'Apply Now' button to complete the online application. General queries can be directed to Please note we are unable to accept emailed applications.

Arc Infrastructure is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female and Aboriginal and Torres Strait Island candidates.

Applications close on
23 October 2025

Recruitment agencies, our internal HR team looks after all of our vacancies. If we need your assistance we will reach out to you.

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