Sales & Systems Administrator
3 days ago
About Hawke's Brewing
Hawke's Brewing is one of Australia's fastest-growing independent breweries. We're passionate about making great beer and having a positive impact. As our sales team expands, we're looking for a Sales & Systems Administrator to help us stay sharp, data-driven, and organised.
This role is ideal for someone with strong admin skills who loves working with systems, data, and people — and who's eager to grow their expertise in sales operations, CRM, and reporting.
The Role
You'll be the backbone of our sales team, keeping our data accurate, our systems running smoothly, and our processes efficient. From CRM updates to Power BI dashboards to managing wholesaler portals, you'll make sure the sales team has what they need to succeed.
Key responsibilities include:
Systems
- Manage Zoho CRM so that data is clean and optimised for use by the sales team.
- Support Power BI reporting: data uploads, dashboard updates, and troubleshooting basics (with training provided).
- Support the adoption of tools like Asana for workflow management.
- Look for ways to improve, optimise and simplify processes.
Administration
- Manage customer and internal sales documentation (CPI forms, new product submissions, sales commissions, rebate reporting).
- Load deals, discounts, and products into customer/wholesaler portals (ALM, ILG, Paramount, CLB, EDG etc.)
- Coordinate quarterly sales forecasting documentation.
- Monitor wholesaler stock levels and report back to sales team.
Support
- Assist with trade communications (e.g. EDMs)
- Help deliver sales campaign reporting
- Handle regular communications to our field team
About You
You don't need to be a Power BI wizard or a CRM architect on day one — we'll support your learning. What matters is attention to detail, strong organisation, and a willingness to dive into systems and find better ways of working.
We're looking for:
- 1–3 years' experience in sales admin or similar role
- Proficiency with Excel; some exposure to Power BI or other reporting tools (or willingness to learn)
- Experience with a CRM (Zoho ideal)
- Ability to manage a variety of tasks across multiple platforms
- Comfortable learning new systems and helping colleagues adopt them
- Highly organised, detail-oriented, and a clear communicator
- A problem-solver who enjoys supporting a fast-moving team
Perks of the job:
- Opportunities for formal Power BI training.
- Monthly tab in The Bob Hawke Beer & Leisure Centre.
- Beer Working for a brewery means a monthly beer (and merch) allocation.
- Birthday leave - 1 day extra annual leave for your birthday each year.
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