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Fire Service Administrator

3 weeks ago

Marrickville, Australia Beaver Williams Full time

**The Company**:
Beaver Williams specialises in both Fire Protection and HVAC Services for a wide variety of commercial and industrial clients throughout Sydney. Incorporating best practice techniques with innovation and the latest technology, we are well established as an industry leader with over 140 years of heritage. We are committed to our people, their training and well-being. Beaver Williams has a service centre located in Marrickville, and our head office is located in Warriewood.

**The Role**:
We are looking for an Administrator to schedule, manage and book monthly fire inspections and carry out other administrative tasks as required when directed. Management of incoming phone calls and shared inbox. Opportunities for further career development exist as part of an industry-leading business. The role is to be based in the Warriewood office. The option to work at home in a hybrid capacity where required to be considered after the 6-month probation is completed.

**Responsibilities**:

- Responding to client queries.
- Operate client portals to update and manage jobs.
- Assist Fire Service Coordinator in handling scheduling, coordinating, and dispatching field technicians/testers to undertake service and repairs.
- Assisting Service Coordinator, Operations Manager, and Account Manager in general administration tasks.
- Liaise with and process sub-contractor reporting and invoicing, raising WO/PO’s for parts and services where required.

**Skills and Experience**:
**ESSENTIAL**

To be successful in the role, you will have
- Previous experience in an administration role for a trades and services business.
- Exceptional verbal/written communication skills
- Ability to manage and prioritise tasks to meet deadlines
- Enjoy a fast-paced environment
- Coordinate professionally with stakeholders
- Strong attention to detail
- Microsoft Office programs

**DESIRABLE**
- Experience in scheduling and planning
- Service management systems training (simPRO and/or Salesforce preferred)
- Experience in the Fire industry or similar

**Benefits**:
Beaver Williams has a progressive company culture that fosters well-being and can offer training along with relevant career development opportunities. We listen to our staff and encourage engagement for the development of the business. We have a community focus and look for opportunities to enhance job satisfaction. We are an equal-opportunity employer.

**How to Apply**:
No recruitment agencies please.