Operations Manager

Position Title: Operations Manager

Reports to:
Chief Executive Officer

Location:
Adelaide, South Australia

Employment Type:
Full-time (with seasonal peak periods and event hours required)

About the Adelaide Lightning

The Adelaide Lightning is one of the most iconic franchises in the Women's National Basketball League (WNBL), with a proud history, passionate supporter base, and a commitment to delivering world-class experiences for athletes, partners, and fans. With the backing of the NBL Group, Wollemi Capital Group, and the South Australian Government, the Lightning is entering an exciting new chapter—both on and off the court.

Role Purpose

The Operations Manager is responsible for the smooth running of all operational aspects of the Adelaide Lightning, including the planning and delivery of home games, coordination of team logistics, and administrative support for the CEO and technical (basketball) team.

This role requires a hands-on, highly organised professional who can balance operational execution with administrative efficiency, ensuring the club operates at a high-performance standard year-round.

Key Responsibilities

Game Day & Event Operations

• Plan and deliver all home games to a professional standard, ensuring compliance with WNBL, broadcast, and venue requirements.
• Oversee in-venue presentation, signage, entertainment, vendors, and fan engagement activities.
• Manage game day staff, volunteers, and contractors, including recruitment, training, and scheduling.
• Coordinate with venue, security, catering, and technical suppliers.

Team & Basketball Operations

• Manage team travel logistics, including flights, accommodation, and ground transport.
• Coordinate training schedules, venue bookings, and equipment requirements.
• Liaise with the WNBL, and opposition teams on scheduling and game requirements.
• Maintain accurate player and staff records, including compliance with league and club policies.

CEO & Administration Support

• Provide executive assistance to the CEO, including diary management, correspondence, and meeting coordination.
• Assist with preparation of reports, presentations, and internal documentation.
• Support the coordination of commercial, community, and media events.
• Maintain operational budgets and process invoices and expense claims.

Compliance & Risk Management

• Ensure all operational activities comply with health, safety, and league regulations.
• Maintain incident reports and operational records.
• Assist in the development and implementation of operational policies and procedures.

Key Skills & Experience

• Minimum 3+ years' experience in operations, events, or sports administration.
• Strong organisational skills with the ability to manage multiple priorities.
• Proven ability to deliver complex events with multiple stakeholders.
• Experience in managing travel, scheduling, and logistical arrangements.
• Proficient in Microsoft Office Suite and comfortable with digital admin tools.
• Excellent communication and interpersonal skills.
• Experience in professional sport or high-performance environments (desirable).

Personal Attributes

• Highly organised, detail-oriented, and proactive.
• Calm under pressure with strong problem-solving skills.
• Flexible and adaptable to changing demands.
• Passionate about women's sport and community engagement.
• Willing to work evenings, weekends, and travel as required during the season.

What We Offer

• The opportunity to play a pivotal role in the operations of one of Australia's most iconic women's sporting teams.
• A varied and dynamic role spanning events, team support, and administration.
• A collaborative, supportive working environment.
• Career growth opportunities within the broader NBL Group network.