Global Distribution Program Manager

2 weeks ago


North Sydney Council, Australia Cisco Systems Full time $90,000 - $120,000 per year
What You'll Do:
  • Review activity applications from distributors to ensure adherence to the program terms and conditions as well as compliance regulations
  • Review escalations from Distributors / Internal Cisco Auditors / other Internal Cross-functional teams regarding adherence to the program terms and conditions
  • Review exceptions / holds on claims submitted by Distributors
  • Monitor payment process for Program to ensure timely payments
  • New capability testing for Program tools to ensure stability and desired functionality
  • Entering and ensuring correct budget information in Program tools
  • Pulling Program reporting and analyzing to develop directed training
  • Maintain SharePoint of developed training
  • Deliver directed training to specific regions, distributors or individuals to improve adherence to Program terms and conditions
  • Development of Quarterly Program Operations Review data and PowerPoint
Who You Are:
  • Channel and/or distribution experience in the IT industry, preferably with a knowledge of program operations
  • 2-3 years of project or program management
  • Able to quickly understand, articulate and operationalize best practices across a cross-functional team
  • Excellent intellectual and analytical skills, including the ability to structure problem statements and be the catalyst for uncovering new and creative ways to solve problems
  • Experience in designing/driving complex projects, programs and processes at scale
  • Ability to identify trends, perform root-cause analysis and build process efficiencies across our Distribution Program landscape
  • A keen understanding of relationship development and influence in highly matrixed environments
  • Comfortable in a remote team working environment; self-motivated and results-oriented
  • Highly organized, with strong communication and presentation skills, and the ability to influence process adoption
  • Experience working in a fast-paced organization; being a self-starter will be critical to success in this role
  • Ability to work with large data sets, Excel, reporting pivots and the full Microsoft Office Suite
Who You'll Work With:
  • You will work with a team of Distribution Account Managers who have area responsibility for supporting Distributor sales
  • You will report to the Global Distribution Program Leader
  • You will also collaborate with the following teams: Distribution Marketing Teams, Regional Distribution Finance, Claim Auditing Team (POP COE), and the related teams at individual Distributors
  • We seek someone who has a strong aptitude for teamwork, communication and can handle multiple initiatives globally
  • We connect everything - people, process, data and things - and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
  • Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us #WeAreCisco

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