Barista & Café Supervisor (Closing Shifts)

Taste My Bean – 33-39 Middle Rd Hillcrest

Position: Full TimeBarista & Café Supervisor (Closing 2IC)

Store Hours: Open 7 days, 365 days a year | 4:00am – 6:00pm

Roster: 38 hours per week - 5 closing shifts a week. One or both weekend days preferred

We're looking for an experienced barista who's ready to step up as a leader. This full-time position is our PM Barista Supervisor (2IC) role, responsible for leading the team through afternoon and closing shifts. You'll be hands-on on the machine, while also mentoring the team, supporting the Store Manager, and ensuring smooth operations from coffee quality to customer service.

ABOUT US

Established in 2017, Taste My Bean is more than just a coffee drive-thru — we're a brand built on quality, speed, and genuine customer service. With five stores across South-East Queensland and more to come, we pride ourselves on delivering top-notch real coffee, fresh food, and a fast, friendly experience every day of the year.

Our stores are designed to be modern, inviting spaces where barista-made coffee and a solid food menu come together with fast, efficient service. But more than that, we're about people — our team is the heart of TMB. We've built a strong, supportive workplace culture that values hard work, good vibes, and doing things properly.

We believe in training our people well, offering real support, and promoting from within. Many of our team members have grown with us into leadership and management roles, and we're always on the lookout for the next great fit for our crew.

We work hard, have fun, and show up for each other — and our customers can feel the difference. Taste My Bean isn't just where you grab a coffee — it's where quality meets culture.

ABOUT THE ROLE

We're looking for a full-time Barista Supervisor to join our Hillcrest team on a set fixed roster of five close shifts each week. These shifts are not rotating — your roster will stay the same week to week. giving you better work life balance.

You'll work closely with the Store Manager and be responsible for closing the store each shift, leading the team through service and ensuring everything is cleaned down, packed away, and locked up properly. You'll also guide junior team members, handle service issues as they arise, and keep everything running smoothly into the evening.

This is a hands-on role for someone confident with both barista work and team leadership. You'll be expected to work across all café areas — coffee, service, food, cleaning, and supervision — while maintaining a calm, organised, and productive shift.

KEY RESPONSIBILITIES

• Take customer orders using the POS system or drive-through headset

• Accurately process payments, handle cash, and give correct change

• Prepare and assemble food items, including heating and packing orders

• Clean all areas of the café, including floors, dishes, benches, and bathrooms

• Maintain café stock and supplies, restocking fridges and shelves as needed

• Operate the drive-through speaker and headsets to provide quick, clear service

• Follow food safety, hygiene, and cleaning procedures

• Support team workflow during busy periods

• Prepare barista-made drinks from the TMB menu, including hot coffees, iced drinks, and specialty beverages

• Use, clean, and maintain coffee machines, grinders, and related equipment correctly

• Ensure coffee quality, taste, and presentation meet TMB standards

Leadership Tasks:

• Lead and direct the team through scheduled closing shifts
• Delegate tasks and maintain flow and service standards during peak periods
• Train and mentor junior team members, providing ongoing support and coaching
• Maintain a respectful, inclusive, and professional team environment
• Fault-find and resolve minor equipment or store-related issues during shifts
• Communicate clearly with upper management about any unresolved or critical issues
• Complete basic written reporting when required (e.g. shift notes, stock issues, incident records)
• Support rostering, shift cover, and operational needs when the Store Manager is unavailable

MUST-HAVE REQUIREMENTS

• Previous barista experience on a manual espresso machine
• Prior leadership or supervisor experience in a café or fast-paced hospitality setting
• Strong spoken English; clear verbal communication is essential for headset orders, team direction, and customer service
• Must be available for a set roster of afternoon-to-close shifts, including weekends (not rotating)
• Physically able to stand for long periods and lift items up to 20kg
• Able to follow TMB's food safety, cleaning, and product handling procedures
• Must have unrestricted right to work in Australia and be 18 years or older

PAY & BENEFITS

Taste My Bean pays all team members under the Food and Beverage stream of the Restaurant Industry Award 2020. This Level 3 position is offering between $55k to $65k annually

- Weekly pay with applicable penalty rates

- Staff discounts on food and drink and FREE COFFEE on shift

- Good work/life balance with a set weekly schedule

HOW TO APPLYTo apply, please submit your current resume with up-to-date contact details, including your current email address and phone number.

Only shortlisted applicants will be contacted. If you move forward, we'll reach out via email to arrange a phone interview.

LOOKING TO STAND OUT

We value team members who bring energy, honesty, and a solid work ethic. Extra attention will be paid to applicants with team leader, supervisor, or management experience — if you're looking to grow with us, let us know in your application.

We're a busy, team-driven environment, so we look for people who:

- Communicate clearly and confidently

- Think on their feet and follow instructions

- Are reliable, punctual, and ready to work

- Take pride in their service and presentation