IEA Quality

Posted: 07/10/2025

Closing Date: 21/10/2025

Job Type: Permanent - Full Time

Location: Kaurna Country, Sonder & headspace Edinburgh North

Job Category: Healthcare & Medical

Who are we?

Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian community since 1993. We support thousands of people each year to access services across seven key domains – Mental Health, Aboriginal Health, Alcohol and/or other Drugs, Employment, Community Health, Disability, and Homelessness

What benefits can we offer?

When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

• Salary (excluding super) paid above award and reviewed annually
• Professional development allowance provided yearly
• Generous salary packaging options - increase your take home pay by 6-12%
• Meal & entertainment allowances
• 17.5% Leave Loading
• Modern and welcoming office spaces
• Christmas Closure Bonus Leave (above annual leave entitlements)
• Training opportunities
• Paid parental leave, and much more

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

Hours: Full-time

Contract: Ongoing

Location: negotiable across the four ESA's: Payneham, Colonnades, Salisbury or Port Adelaide

Inclusive Employment Australia Centre Implementation:

Our service is set to officially commence service delivery in November 2025.

We are now recruiting passionate, enthusiastic staff who are not only committed to Disability Employment Services, but who are also excited by the unique opportunity to help shape something from the ground up.

Joining our team at this early stage means being part of a start-up environment. One that values innovation, flexibility, and a strong sense of purpose. We are seeking individuals who are eager to contribute to the implementation of new programs and services, help refine processes, and play an active role in creating a welcoming, inclusive, and impactful space for our community.

Requirements:

• Working With Children's Check
• National Police Check
• NDIS Worker Screening

Key Responsibilities

• Ensure all program activities align with IEA guidelines, contractual requirements, and relevant legislation.
• Promote a culture of quality and accountability across service delivery.
• Manage the accurate and timely processing of wage subsidies and claims, maintaining transparency and integrity in all financial submissions.
• Coordinate and support internal and external audit activities, review findings, and develop clear and comprehensive compliance reports.
• Identify and assess operational or service delivery risks, implementing proactive measures to reduce potential issues.
• Build and maintain effective relationships with government agencies (including DSS) and community partners to ensure compliance and shared success.
• Provide coaching, training, and guidance to employment staff on compliance standards, documentation, and continuous improvement.
• Maintain high-quality documentation, records, and procedures, contributing to the ongoing development of the organisation's quality framework.
• Support the continuous improvement and overall effectiveness of the Inclusive Employment Australia (IEA) program through data insights, collaboration, and quality assurance initiatives.

Essential Skills and Experience

• Strong analytical and problem-solving skills, with proficiency in data interpretation and reporting.
• Exceptional attention to detail and a solid understanding of government contracts, funding requirements, and policy frameworks.
• Demonstrated experience in compliance, risk management, or quality roles within employment or community services.
• Highly developed communication and stakeholder engagement abilities.
• Extensive recruitment experience
• A collaborative, person-centred approach that promotes professionalism and positive participant outcomes.

How to apply:

Feel free to send any enquiries to

Advert Closing Date: 21 October 2025

At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.

Have a question? Feel free to reach out to us on