Automotive Dealership Parts Interpreter

2 weeks ago

Melbourne, Victoria, Australia Chadstone Toyota Full time $60,000 - $80,000 per year

Chadstone Toyota is a dealership success story, modelling industry best practices while showcasing an array of trophies. We take pride in our culture and want our colleagues to feel both proud and happy to work with us; no matter who they are or where they come from, we strive to create an inclusive and family-friendly environment for everyone.

Due to our growth, we are now recruiting a Parts Interpreter to join the team. 

About the role:

The role is responsible for delivering exceptional customer service to our internal service department and customers both over the counter and on the phone, building rapport, and maintaining the database.

  • Assist the parts department in serving the workshop, retail, and trade customers.
  • Supply workshop technicians with parts.
  • Order, book out, invoice, and process payments for parts.
  • Address customer inquiries over the phone and in person.
  • Check in parts deliveries.
  • Liaise and maintain positive working relationships with suppliers.  Assist with parts stocktakes.

About you:

  • You will have dealership Parts experience, OR experience with a Parts retailer
  • If you have what you believe are the relevant transferable skills, then we still would like to hear from you
  • Knowledge of Tune is beneficial but not essential
  • Committed to achieving excellent customer service.
  • Organised & able to multitask.
  • Professional work ethic
  • A good technical understanding of how motor vehicles work to aid accurate identification of required items
  • Good telephone manner
  • Applicants must hold a valid Victorian driver's Licence.

On offer:

  • Competitive salary plus commissions
  • Monday to Friday with half day on Saturday, overtime approx once a month
  • In-house/manufacturer training provided to support career progression
  • Uniform provided
  • Access to group discounts, including New and Used vehicles, Servicing, and Parts.

How do I apply?

Please attach a resume, which will be directed to the Talent Acquisition Specialist.

The successful applicant will be required to undertake a National Police Check.

Why join Patterson Cheney Cars and Trucks?

Chadstone Toyota, part of the Patterson Cheney Group, has over 850 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Toyota, Mercedes-Benz, Holden, Isuzu and multiple truck brands). We have served our customers since 1915, and our success has been built on a strong foundation of customer service. With independent solid family business values and behaviours, we emphasise enjoying our work.

We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.

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