Administration Support/Office All Rounder
11 hours ago
Administration Support/Office All Rounder
4 ½ days a week in Birchgrove Wellness Clinic
AcuEnergetics operates within the alternative health sector and has a Treatment and Wellness Clinic, located in beautiful Birchgrove. We are a small business looking for someone to become a valued member of our team who is highly organised, detail oriented with an approachable manner and experience managing a wide range of administration tasks. It's a lovely place to work, surrounded by great people.
We are looking for someone to work in the clinic (non-hybrid) 4 ½ days a week with the possibility to increase hours in the future.
Role Description:
As a member of our team, you will play a vital role in ensuring the smooth operation of daily company life. Collaborating closely with our directors, practitioners, students and clients, you'll handle the day-to-day reception and administrative tasks, enhancing overall workplace efficiency and the satisfaction of our clients and customers.
Currently the expectation for in office hours is:
Monday 8.30am-12.30pm, Tuesday 8.30am-3pm, Wednesday 8.30am-3pm, Thursday 8.30am-3pm, Friday 8.30am-3pm
About The Role
Looking after the day to day operations of the clinic including:
Managing the Clinic Reception, for example:
- Managing a busy diary for the practitioners who treat at the clinic
- Taking payment for these appointments, both on the phone and in person
- Confirming appointments via email / text
- Greeting clients
- Making sure the clinic looks presentable
- Cashing up at the end of day, recording sales/payments, creating an invoice/receipt in Xero
Liaising with Practitioners:
- Taking payment for room hire
- Communicating procedures, changes, clinic updates when needed
Marketing assistance, for example:
- Creating emails to send out via ActiveCampaign
- Communicating with our students on our FaceBook page
- Scheduling social media posts
Database assistance:
- Adding customers and clients into our database
Workshop Enquiries and Administration, including:
- Responding to phone calls, emails and web enquiries
- Taking bookings/payment for workshops
- Tracking payment plans
- Preparing workshop notes and course materials for students
Assisting with postage of online orders and mail collection.
Key Requirements. The successful candidate should be:
- An administration superstar, who enjoys getting things organised and is efficient and proactive.
- Experienced in a similar role, ideally a clinic.
- Highly organized, detail oriented and can multitask.
- Able to work well autonomously and manage their own job list.
- Able to communicate well – both written and verbally.
- Confident and Friendly.
- Happy to do what's needed.
- Comfortable using Microsoft Word, Excel, PowerPoint, Sharepoint, Xero to create a simple invoice (no bookkeeping).
- Familiar with social media.
- Happy to work in a small business environment.
- Have an interest in alternative health.
- Available 4 ½ days per week, Monday to Friday.
- Someone who goes above and beyond what's required.
- You should be legally able to work in Australia and you'll need to provide a tax file number.
What's on offer:
Supportive management and culture
Convenient location
$30/hour plus superannuation.
If you are interested in this role, please send your CV and a one page cover letter addressing how you meet the key requirements to
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