
Motor Claims Consultant
5 days ago
Motor Claims Consultant
About Us:
We are a specialised insurance brokerage delivering bespoke commercial and transport insurance solutions across Australia, with over 35 years of experience in the transportation industry. We pride ourselves on truly understanding our clients' operations and exposures, tailoring coverages to fit their specific needs, and providing full claims support from start to finish.
Why you'll love working with us:
- Be part of a tight-knit, client-first team focused on delivering service with empathy and efficiency.
- Work within an organisation that values long-term relationships across the transport sector.
- Make a difference by guiding clients through claims processes with clarity, urgency, and care.
Your role:
- Managing motor and transport-related claims from lodgment to resolution.
- Acting as a knowledgeable guide for clients during stressful claim moments, explaining processes, setting expectations, and advocating on their behalf.
- Collaborating with insurers, repairers, and brokers to ensure timely, fair outcomes.
- Applying your technical understanding of transport risks and coverages to assess and address claims effectively.
- Upholding our reputation for tailored, responsive, and trusted claims handling.
Requirements:
- Proven experience in motor or commercial/transport insurance claims is essential.
- Strong skills in customer service and claims management, empathetic, communicative, and solution-oriented.
- Knowledge of the transportation industry and related insurance products is highly desirable.
- Excellent organisational, negotiation, and time-management capabilities.
- Relevant industry qualifications (e.g., CII, ANZIIF) are highly desirable.
How to Apply:
If this sounds like the type of role you would be interested in pursuing, and you meet the above criteria, apply now through the portal for a confidential discussion call with
Gosia
on or email
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