Claims Consultant

1 week ago Be among the first 25 applicants

AIM Insurance Services continues to be one of the leading insurance loss adjusting companies in Australia. Our recent alliance with global giant Allied Universal has led to further growth and an exciting opportunity for a Claims Consultant to join the team.

Your opportunity

The role involves assisting the Loss Adjusters with their caseloads, managing CAT and event run-off claims together with a small portfolio of your own claims.

Responsibilities also include first contact with policyholders after they have lodged a claim and as such, the position suits a confident and experienced person with a positive and empathetic phone manner.

A minimum of two years' experience in the insurance, claims, building and/or restoration industry is required.

The main responsibilities of the role include:

• Managing a small portfolio of property claims
• Assisting Loss Adjusters with their caseloads
• Adhering to Service Level Agreements and Industry Standards
• Lodgement, triage and allocation of new claims
• Initial contact with policyholders and brokers
• Arranging emergency repairs or make-safes
• Liaising with clients and updating external client systems
• General claims management and administrative duties

We also offer:

• Free onsite parking at our office in Flinders Park
• Work from home on Fridays
• A supportive team and family environment

Your application

Submit your application via LinkedIn. Include your CV and a covering letter (maximum one page) explaining why you are suitable for the role and:

• Your experience in the insurance industry
• Your experience as a claims consultant
• Your experience working in administration
• Your experience working in a role which requires a sound understanding of claims management processes
• Whether you have a current Police Check (National Police Certificate) for employment or are prepared to obtain the certificate
• Confirmation you have full working rights in Australia

For any enquiries, email please Lesa de Leau, Executive Manager – People and Culture via lesa.deleau@auclaimsolutions.au.

Applications will be assessed as received, so apply now Only candidates shortlisted for interview will be contacted.

AIM Insurance Services (an Allied Universal company) is an EEO employer fully committed to attracting, retaining, developing, and promoting the most qualified employees without regard to race, religion, age, sex, marital status, sexual orientation, disability, or any other classification protected by federal, state or local laws. We are dedicated to providing an inclusive work environment free from discrimination and harassment, where employees are treated with respect and dignity.

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative and General Business
• IndustriesInsurance

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