Customer Care

11 hours ago

Southport Queensland, Australia Southport Sharks Full time $40,000 - $80,000 per year

About Us...

We are on the hunt for a vibrant Customer Care representative, with exceptional customer service skills to join our Fitness Centre team.

What are the perks...

  • Fun, friendly, hard-working and professional team
  • Free Gym Membership
  • Food & Beverage Discounts
  • Free on-site parking

About the Role...

  • Welcoming all members and guests
  • Membership tours and sales
  • Promote the benefits of membership to new and existing members
  • Assisting members and guests with general enquiries
  • Answering all incoming phone calls
  • Provide prompt, friendly, customer focused service to members and guests

The successful candidate must be willing to work weekends.

About You…

As someone with previous experience in the fitness industry, you will possess leadership skills and a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.

To be successful in this role you would need the following:

  • Strong experience in sales, administration and customer service within a fitness environment
  • Experience working with Glofox would be a huge advantage
  • Exceptional presentation and grooming
  • Demonstrate initiative to be productive during down-time
  • Ability to communicate with a variety of people
  • Professional telephone manner and excellent communication skills
  • Knowledge of Fitness Centre facilities
  • Ability to work under pressure within a busy environment
  • A bright and friendly personality
  • Willingness to go the extra mile to help members and Fitness Centre team
  • Strong problem solving abilities
  • Computer literacy with experience using Microsoft Office products

APPLY NOW

No recruitment agencies, please.

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