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Customer Care

3 weeks ago

Southport, Australia Southport Sharks Full time

**About Us...**

We are on the hunt for a vibrant **Customer Care**representative, with exceptional customer service skills to join our Fitness Centre team.

**What are the perks...**
- Fun, friendly, hard-working and professional team
- Free Gym Membership
- Food & Beverage Discounts
- Free on-site parking

**About the Role...**
- Welcoming all members and guests
- Membership tours and sales
- Promote the benefits of membership to new and existing members
- Assisting members and guests with general enquiries
- Answering all incoming phone calls
- Provide prompt, friendly, customer focused service to members and guests

**About You**

As someone with previous experience in the fitness industry, you will possess leadership skills and a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.

**To be successful in this role you would need the following**:

- Strong experience in sales, administration and customer service within a fitness environment
- Experience working with Glofox would be a huge advantage
- Exceptional presentation and grooming
- Demonstrate initiative to be productive during down-time
- Ability to communicate with a variety of people
- Professional telephone manner and excellent communication skills
- Knowledge of Fitness Centre facilities
- Ability to work under pressure within a busy environment
- A bright and friendly personality
- Willingness to go the extra mile to help members and Fitness Centre team
- Strong problem solving abilities
- Computer literacy with experience using Microsoft Office products

**APPLY NOW**

No recruitment agencies, please.