Sales Specialist – Flexible Location

2 days ago

Brisbane, Queensland, Australia Levande Full time $60,000 - $80,000 per year

Sales Specialist – Flexible Location (Sydney, Melbourne, or Brisbane) | Predominantly Work From Home

At Levande, we're passionate about creating communities where retirees can live life their way: vibrant, connected, and full of possibility. We call it delivering Everyday Exceptional.

We're now looking for a Sales Specialist to join our Sales & Marketing team. This is not your typical call centre or transactional sales role; it's an opportunity to play a pivotal part in helping Australians make one of life's biggest lifestyle decisions: choosing a retirement community they'll be proud to call home.

This role can be based in Sydney, Melbourne, or Brisbane, with the flexibility to work predominantly from home.

Why this role matters

As the first point of contact for prospective residents and their families, you'll be the voice of Levande. Every conversation is a chance to build trust, understand needs, and create a positive first impression that reflects our values: Caring, Excellence, Trustworthiness.

You'll also provide essential support behind the scenes by keeping our online product listings accurate and up to date, managing our Friends to Neighbours referral program, and ensuring our Sales Hub remains a reliable resource for the team.

What you'll be doing

  • Responding to inbound enquiries via phone, email, and online with professionalism and warmth
  • Building rapport with potential residents, understanding their needs, and guiding them toward booking village tours
  • Maintaining accurate CRM records and ensuring timely follow-ups to keep conversations moving forward
  • Managing product listings across Levande and external platforms, ensuring accuracy and consistency
  • Supporting village events and open days by driving attendance and providing feedback to the Marketing team
  • Playing an active role in our customer referral program and broader sales initiatives

What we're looking for

We're seeking someone who combines sales expertise with a genuine passion for people. To succeed, you'll bring:

  • Proven experience in sales or customer service — ideally in retirement living, aged care, residential real estate, or other relationship-driven industries
  • Excellent communication skills and the ability to connect with people from diverse backgrounds
  • Strong organisational skills and attention to detail to manage multiple enquiries, systems, and processes
  • Proficiency with CRM systems and confidence using digital tools
  • A natural curiosity and drive to make every customer interaction meaningful

Backgrounds that work well here

Many of our successful team members have come from:

  • Retirement living or aged care sales
  • Residential property or real estate
  • Financial services, consumer goods, or hospitality (particularly lifestyle or high-value products)
  • Roles where delivering an exceptional customer experience is just as important as achieving results

Why join Levande?

This is your chance to be part of an organisation with a clear purpose, to be Australia's most trusted provider of retirement communities.

You'll enjoy:

  • A predominantly work-from-home role with flexibility to suit your lifestyle
  • Being part of a supportive national team that's passionate about helping retirees live well
  • Competitive remuneration and opportunities for ongoing development
  • A values-driven culture where your work genuinely makes a difference

If you're ready to bring your sales expertise, people skills, and passion for creating exceptional customer experiences to a role with real impact, we'd love to hear from you.

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