Global Safeguarding Manager

• Do you want to do work that really matters? Help us end avoidable blindness

• Full time, permanent role, which can be based in Sydney, Melbourne, or internationally in Vietnam (Da Nang) or Cambodia (Phnom Penh) (Flexible work from home arrangements available)

• Closing Date: 21 September 2025

ABOUT THE FRED HOLLOWS FOUNDATION

The Foundation is an international development organisation working to prevent blindness and restore sight.  We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation has grown to work in more than 25 countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind or vision impaired and Indigenous Australians exercise their right to sight and good health.

THE OPPORTUNITY

As our Global Safeguarding Manager, you will lead safeguarding and harm prevention efforts across our global operations. This role ensures systems, capability and culture protect people and meet external standards by providing expert advice, maintaining effective training, and reporting across countries and partners. This high-impact role ensures the Foundation not only meets but exceeds our obligations to protect people from harm.

KEY RESPONSIBILITIES

The Global Safeguarding Manager is the operational lead for safeguarding, holding responsibility for:

• Leading implementation and maintenance of The Foundation's Safeguarding People policy and global standards.

• Owning and overseeing the Speak-Up – Concerns/complaints and incident management process. Leading incident investigations, managing donor or statutory notifications and after-care and maintaining the Safeguarding register.

• Managing sensitive incidents with a survivor-centred, trauma-informed approach.

• Coordinating and supporting safeguarding focal points.

• Designing and executing global safeguarding capability plan.

• Driving compliance with DFAT, ACFID and other donor requirements.

• Embedding safeguarding risk into program design, partner management and travel/visitor processes.

• Generating risk insights and strategic recommendations for leadership and Board committees.

• Partnering with internal stakeholders to integrate and embed safeguarding into workforce planning, learning frameworks, organisational capability initiatives, recruitment, induction, content creation and data protection.

• Leading and coordinating The Foundation's cross-functional Safeguarding forum.

WHAT YOU'LL NEED TO SUCCEED

Essential experience:

• Degree in Human Services (Social Work, Psychology, etc.) or equivalent child/adult safeguarding experience.

• 4+ years' experience in a safeguarding role within an INGO or similar setting.

• Demonstrated ability to lead sensitive investigations and coordinate multi-disciplinary incident teams

• Proven success delivering safeguarding training globally and building capability with diverse partners.

• Hands-on experience with partner due diligence and risk-based safeguarding assurance.

• Working knowledge of DFAT Child Protection minimum standards, DFAT PSEAH Policy; and ACFID Code of Conduct.

Desirable Experience:

• Experience designing safeguarding controls into program cycles and MEL frameworks.

• Familiarity with clinical or healthcare contexts and serious incident thresholds.

How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you. Including:

• Generous salary packaging, we provide access to not-for-profit salary packaging options, which will increase your take home pay.

• Flexible work environment, we focus on output, not hours and enable you to prioritise your health and wellbeing

• Generous leave allowances

• Ongoing commitment to your continuous learning and career development, through tailored leadership and professional development programs, and focused development conversations.

To find out more about our benefits click here

APPLICATIONS

Please apply directly using the "Apply" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the "Key Responsibilities", and "What you need to succeed" sections of the advertisement.

Applications Close: 21 September 2025.

Aboriginal and Torres Strait Islander people are encouraged to apply for this position.  

The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work.  Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

Please note: We will not be accepting CV's via agencies for this role.