business change analyst

Department for Housing and Urban Development

Job reference: 703836

Location: ADELAIDE

Job status: Long Term Contract

Eligibility: Open to Everyone

Who are we:

Our department's primary objective is the delivery of homes and housing options for South Australians. In response to the national housing crisis, we are committed to accelerating the build of a diverse range of housing options. We strive to find solutions to the urgent demand for housing security.

Our mission focuses on coordinating various portfolios related to housing, housing infrastructure, urban development, and planning. By ensuring sound decisions and efficient management, we strive to create sustainable, well-planned communities offering safe and affordable housing options.

Join us in our endeavour to address one of the most pressing challenges of our time and make a tangible difference in the lives of our community.

The Role:

The Business Change Analyst is responsible for undertaking and coordinating a range of change processes that ensure the successful delivery of projects and initiatives across the PlanSA systems. This includes working closely with individuals and teams across DHUD, as well as external customers, to prepare and support with changes associated with the implementation of new or improved processes and technology. The role will work collaboratively with the PlanSA team, and DHUD staff to ensure successful project implementation. The Plan SA system for which this role is responsible comprises multiple sub-systems including:

• Development Application Processing System (DAP)
• Plan SA Portal
• Planning Information Exchange
• Online Planning & Design Code
• Online Consultation
• Document Management System
• Operational Data Store
• Power BI Reporting

About You:

To be successful in these positions, you must be able to demonstrate experience across the following key capabilities:

• Experience in the planning and execution of change activities, including identifying and mitigating risks.
• Strong writing and verbal communication skills, ensuring clear and effective information is provided via multiple channels.
• Ability to understand and address the concerns of those affected by change and the flexibility in adjusting strategies as needed.
• Experience in defining success metrics and tracking the benefits.
• Experience working with Agile or hybrid project including working in release readiness process.
• Ability to develop and implement training plans to support the adoption of the change.
• Knowledge of established Change Management methodologies (PROSCI, ADKAR).
• Ability to think creatively, analyse and resolve problems, and provide recommendations for improvements.
• Ability to operate under limited direction, exercise judgement, identify priorities and achieve quality results in a context of competing priorities.

Qualification:

Special Conditions

Successful applicants may be required to obtain a satisfactory Department of Human Services Criminal History Check or National Police Check prior to employment. A renewal will be required every 3 years.

Remuneration:

ASO6 - $98,478 p.a min - $104,165 p.a max

Enquiries:

For all confidential enquiries, please contact Katie Mai, Operations Lead, at

Application Instructions:

All applications must be submitted online.

If you are interested in this opportunity, please submit a covering letter (no more than 2 pages), outlining your skills and experience in relation to the key capabilities outlined in the role statement, a current CV and the contact information of three referees including your current line manager.

All applicants must complete a 'Pre-Employment Declaration in the SA Public Sector' form.

Applications close: 26/10/2025 6:00 PM