Customer Growth Specialist
5 days ago
Join Australia's #1 Cloud-Based Property Management Platform
Are you a dynamic Property Manager, BDM, Real Estate Sales agent or PropTech Account Manager with a deep understanding of the real estate industry? Do you thrive on delivering innovative solutions that drive real-world impact for your clients? At PropertyMe, we're looking for a passionate and driven Customer Growth Specialist who values technology as a growth enabler and is eager to influence, sell, and make a difference.
Why Join Us?
PropertyMe is Australia's leading property management platform, trusted by over 35,000 real estate professionals to manage more than 1.1 million properties. With over 60% market share, we're a true PropTech success story—and we're still growing.
You'll join a high-performing team that's expanding into exciting new markets and products, and your work will impact the daily lives of millions of tenants, owners, and property professionals across the country.
This position is designated as work-from-home, with the location specified as Brisbane. Applications will only be considered from candidates residing in this area.
Your Mission
As Customer Growth Specialist, your role is to grow and retain a portfolio of customers through increased feature adoption and revenue growth. You'll be a trusted advisor, a proactive communicator, and an energetic advocate for PropertyMe—ensuring your customers unlock the full potential of our platform.
Key Outcomes:
Feature adoption uplift
Revenue growth within your portfolio
Strong customer retention
High engagement and satisfaction
What You'll Be Doing
Proactively manage your portfolio of customers to drive product adoption and upsell opportunities
Surpass weekly outreach and connection targets (calls, meetings, emails)
Be a PropertyMe champion—confidently communicating our value to business owners and their teams
Use Salesforce to capture account activity and track pipeline opportunities
Analyse usage and engagement data to surface trends, drive feature usage, and deliver value
Report customer feedback and insights to help shape our product and service delivery
Maintain deep product knowledge and stay informed about industry trends and competitor movements
What You Bring
2+ years of account management or BDM experience (PropTech/SaaS or real estate a strong advantage)
A passion for tech and the role it plays in property management success
Confident communicator with the ability to influence and adapt across stakeholders
Self-starter mentality with strong initiative and commercial acumen
Data-literate, comfortable using insights to make smart decisions
Customer-first approach with a genuine desire to help clients succeed
Collaborative mindset—you work well with others and thrive in a team environment
Perks & Benefits
A supportive, empowering team culture
High autonomy and clear development pathways
Vibrant, inclusive culture with regular celebrations and events
Job security in a market-leading, fast-growing PropTech company
We know the world is shifting, but the opportunity at PropertyMe is solid and exciting. If you're ready to grow your career and be part of something special, we'd love to hear from you.
Apply now or reach out to our People & Culture team on LinkedIn—we're always up for a chat.
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