Program Manager, Service

Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 5
Remuneration: $166,678 - $186,448 (plus superannuation and leave loading)
Hours Per Week: 40
Requisition ID: REQ576341

About the opportunity

The Program Manager for Service and Health Facility Planning is responsible for providing strategic leadership to support capital project teams to design and deliver quality, sustainable facilities that enable improve clinical outcomes. The role provides leadership in the development and translation of expert knowledge to help HI achieve robust planning solutions that can be applied across the capital portfolio and ensures the relationship with key Ministry of Health, Agency for Clinical Innovation, and the Clinical Excellence Commission teams as a system-wide network of contacts. The role leads the Service and Facility Planning team which has a unique awareness of emerging trends, and an up-to-date picture of best practice in health planning. This team plays an important role in supporting compliance, design standardisation, and the introduction of innovations into the clinical environment. It ensures that planning and design reflects and enhances the ability of infrastructure to accommodate emerging issues (such as the recent pandemic), new models of care, technology, safe and high-quality care.

This is a permanent ongoing position. Remuneration will be determined with the successful candidate.

Please note that as Health Infrastructure is an organisation of NSW Health, the successful applicant must reside in NSW or be willing to relocate if appointed.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

About you

Strong candidates will be able to demonstrate strong interpersonal skills and communicate fluently and persuasively and will be able to independently manage multiple program activities with non-negotiable and often changing timeframes requiring high quality outcomes and deliverables. This includes ensuring the work and deliverables of team members are also well managed.

Ideal candidates will hold significant experience at a senior and professional level in health planning and clinical operations. They will also have a background in health care provision and clinical planning / health facility planning.

Experience in facilitating high-level consultation meetings and managing relationships with clinical and technical experts along with a demonstrated expert knowledge of the AusHFG resources will be very well regarded.

Tertiary qualifications in a health-related field are also essential.

About us

Health Infrastructure delivers sustainable and innovative infrastructure solutions to meet the health care needs of NSW communities now and into the future. We collaborate with government and industry to transform public health facilities across NSW. Outside of health we contribute longer term benefits to NSW communities including the creation of jobs and increased opportunities for local businesses.

About what's important to us

At Health Infrastructure, we are committed to cultivating a workplace culture where diversity, inclusion and flexibility is part of the norm.

To find out more about Health Infrastructure's values and ways of working, click here.

Want to know more?

1. Please click here for a copy of the role description.

2. For more information about Health Infrastructure go to and

3. For more information on how to apply for a role in NSW Health click here.

4. For enquiries, please contact Fiona Wilkinson via *************

About the application process

· Click Apply to commence your application.

· Create or log into your profile (find out more about applying for a role at NSW Health here).

· Upload an up-to-date resume (max 3 pages)

· Upload a cover letter (max 2 pages) outlining how you meet the role requirements and capabilities as specified in the role description.

· Respond to the target questions within the application. Applications that do not meet these requirements will not be considered.

Target questions:

Q1. Outline a time where have you applied lateral thinking for innovative solutions that have had an organisation wide impact?

Q2. HI works collaboratively with the local health districts. Outline an example of when you have communicated complex design concepts with key stakeholders. Describe your approach and highlight what were the challenges and what were the results?

Q3. Describe a situation where you successfully facilitated collaboration among a diverse group of stakeholders to promote the adoption of design standards or best practice during this collaboration.

Applications close 11:59pm Wednesday 4th June 2025