Manager (Program Support)

2 weeks ago

Sydney CBD, New South Wales, Australia Queensland Government Full time $90,000 - $120,000 per year

**The Role

As the Manager (Program Support), you will:

- Lead, coordinate, and direct program support teams to deliver efficient, bestpractice services that align with regional business systems and expectations.

- Act as the Regional Procurement Lead (or other portfolios as assigned), ensuring procurement activities comply with TMR standards and deliver exceptional customer outcomes.

- Monitor and evaluate program support performance and resources to meet current and future business needs.

- Provide expert tactical and operational advice to senior leaders, driving service improvements, process optimisation, and innovation.

- Develop and maintain quality management system documentation, governance frameworks, and associated materials to ensure compliance with policies, legislation, and standards.

- Actively contribute to leadership teams and support the implementation of change initiatives within the Program Delivery and Operations Branch.

- Build and maintain productive relationships with internal and external stakeholders, including government agencies, industry partners, and community groups.

To succeed in this role, you will:

- Embrace new ideas and innovation, leading change in complex environments with ethical and courageous decision-making.

- Demonstrate a high level of accountability, professionalism, and persistence in delivering quality outcomes.

- Build and sustain strong relationships to enable collaborative, customer-focused service delivery.

- Pursue opportunities for professional growth and demonstrate self-awareness and adaptability.

- Have extensive experience in maintaining high standards of professional practice through quality, governance, and risk management processes.

We are seeking a candidate with:

- Proven leadership experience in program support, business services, or a related field.

- Strong strategic and operational skills, with the ability to align team performance with organisational objectives.

- Exceptional stakeholder engagement and communication skills.

- A track record of driving continuous improvement and delivering innovative solutions.

- Knowledge of governance, quality management, and compliance frameworks. At TMR, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. As part of our team, you will:

- Work on meaningful projects that make a real difference to Queensland communities.

- Enjoy opportunities for professional development and career progression.

- Be part of a supportive and collaborative team culture.

- Access flexible work arrangements and a range of employee benefits.

Benefits

- Annual health & wellbeing reimbursement of $109.40

- 5 weeks annual leave + 14% annual leave loading

- Locality allowance of up to $185 per fortnight

- Corporate discounts from a range of leading private health companies

- Further learning and development support available through the Study and Research Assistance Scheme (SARAS)

- Relocation assistance

Applications will remain current for 12 months.

Job Ad Reference: QLD/658425/25

Closing Date: Thursday, 25 September 2025This work is licensed under a Creative Commons Attribution 3.0 Australia License.**

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