Manager (Program Support)
3 days ago
**The Role
As the Manager (Program Support), you will:
- Lead, coordinate, and direct program support teams to deliver efficient, bestpractice services that align with regional business systems and expectations.
- Act as the Regional Procurement Lead (or other portfolios as assigned), ensuring procurement activities comply with TMR standards and deliver exceptional customer outcomes.
- Monitor and evaluate program support performance and resources to meet current and future business needs.
- Provide expert tactical and operational advice to senior leaders, driving service improvements, process optimisation, and innovation.
- Develop and maintain quality management system documentation, governance frameworks, and associated materials to ensure compliance with policies, legislation, and standards.
- Actively contribute to leadership teams and support the implementation of change initiatives within the Program Delivery and Operations Branch.
- Build and maintain productive relationships with internal and external stakeholders, including government agencies, industry partners, and community groups.
To succeed in this role, you will:
- Embrace new ideas and innovation, leading change in complex environments with ethical and courageous decision-making.
- Demonstrate a high level of accountability, professionalism, and persistence in delivering quality outcomes.
- Build and sustain strong relationships to enable collaborative, customer-focused service delivery.
- Pursue opportunities for professional growth and demonstrate self-awareness and adaptability.
- Have extensive experience in maintaining high standards of professional practice through quality, governance, and risk management processes.
We are seeking a candidate with:
- Proven leadership experience in program support, business services, or a related field.
- Strong strategic and operational skills, with the ability to align team performance with organisational objectives.
- Exceptional stakeholder engagement and communication skills.
- A track record of driving continuous improvement and delivering innovative solutions.
- Knowledge of governance, quality management, and compliance frameworks. At TMR, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. As part of our team, you will:
- Work on meaningful projects that make a real difference to Queensland communities.
- Enjoy opportunities for professional development and career progression.
- Be part of a supportive and collaborative team culture.
- Access flexible work arrangements and a range of employee benefits.
Benefits
- Annual health & wellbeing reimbursement of $109.40
- 5 weeks annual leave + 14% annual leave loading
- Locality allowance of up to $185 per fortnight
- Corporate discounts from a range of leading private health companies
- Further learning and development support available through the Study and Research Assistance Scheme (SARAS)
- Relocation assistance
Applications will remain current for 12 months.
Job Ad Reference: QLD/658425/25
Closing Date: Thursday, 25 September 2025This work is licensed under a Creative Commons Attribution 3.0 Australia License.**
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