Administration Officer

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Realise your potential at yourtown.

your opportunity

Based in an idyllic rural setting in North Richmond, NSW, San Miguel is a child-centred family residential service providing intensive, individualised support to vulnerable young parents and their children.  San Miguel aims to transform the lives of young parents and their children by improving their safety, wellbeing and life prospects.

The Administration Officer has responsibility for providing quality reception and administrative services to support the manager and site. You will provide a welcoming first point of contact on site to support clients seeking assistance and will undertake a diverse range of administrative duties for the manager and team.

Your role will include:

• Provide a high level of customer service to all customers and stakeholders as the first point of contact on site
• Assist in the preparation of documents using a variety of software packages
• Calendar and meeting coordination and management
• Complete residential agreements, collect rent payments and complete rental schedules
• Process invoices, purchase orders, credit card reconciliations, banking, petty cash
• Manage and maintain a centralised electronic filing system
• Create and manage agenda and minutes of meetings
• Provide support for special events planning as required

what we are looking for

You will have a strong customer service focus, with demonstrated ability to respond appropriately when dealing with difficult or challenging situations. You should have a genuine interest in working with people and an understanding of the diverse range of issues affecting children, families and young people.

You will bring:

• passion, commitment and belief in young people and families
• certificate in Business Administration or equivalent experience; and a minimum of 2 years administration experience
• excellent attention to detail
• well developed written and verbal communication skills, with demonstrated ability to be discrete and confidential
• experience in basic accounting procedures
• strong technology skills, including good knowledge of MS Office, especially Word and Excel
• pleasant, helpful and understanding phone manner and attitude

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation.  We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

your employment experience will include:

• salary sacrifice options to increase your take home pay

• regular line supervision and support plus internal practice supervision

• ability to negotiate flexible work hours and work arrangements

• opportunities for internal and external professional development

• free access to LinkedIn Learning including over 16,000 learning modules

• a genuine focus on employee health and wellbeing

• yourWellness program includes free access to Calm & Centr Apps

• access to free and confidential counselling sessions for you and members of your immediate family

• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations

• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please visit:

Contact: Kerry Smith – Talent Specialist /

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

The yourtown Workplace Immunisation Policy requires team members in this position to be immunised against the following vaccine-preventable diseases: Hepatitis A, Chicken Pox, Measles/Mumps/Rubella, Pertussis (whooping cough), Influenza. yourtown will provide successful applicants with information regarding mandatory vaccination and evidence requirements during the recruitment process. yourtown will reimburse costs associated with meeting mandatory immunisation and vaccination requirements, including GP consultation fees, serology testing and vaccination prescription and administering fees.

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.