Admissions Officer

6 days ago

Melbourne, Victoria, Australia AdventCare Full time $60,000 - $80,000 per year

Admissions Officer

We are seeking applications for a full-time experienced Admissions Officer for our AdventCare Whitehorse, Yarra Ranges facility located in Nunawading & Warburton. This position covers two facilities and there is an expectation you will travel to Warburton on a weekly basis.  AdventCare is a 'not for profit' organisation offering aged care that embraces Christian values and provides a home for people requiring all levels of care. The organisation is highly regarded in the community.

As an Admissions Officer you will use your skills to:

· To support the Facility Manager/s in the Management of admissions.

· Provide high quality customer service when greeting persons in person and over the phone.

· Ensure the administration area is professionally maintained and visitors are dealt with proficiently and to the utmost standards ensuring AdventCare reputation is maintained at all times.

· Operate and utilise the advanced functions of software packages to produce documents, reports, letters, and worksheets; prepare contracts.

· Coordinate document and data control (organisational and facility specific) both hardcopy and softcopy including the archiving.

To be considered for this role you will have:


•       Knowledge and experience in Microsoft Office Packages, with an intermediate to advanced level of Word Processing and Excel Database.


•       Knowledge of the Age Care Act and relevant Guidelines in relation to resident agreements, the admissions process and accommodation payments.


•       Experience in an administration role, preferably in an aged care setting.


•       Excellent communication and interpersonal skills with demonstrated experience in liaising with a broad range of persons.


•       Strong customer service focus.


•       High level of organisational skill and time management with the ability to meet organisational deadlines.


•       Demonstrated capacity to work independently in addition to respectfully and collegially in team environment.


•       Ability to use a range of office equipment including telephone system, photocopier etc.


•       Commitment to, and willingness to participate in, continuing training and education related to area of employment.


• Positive and enthusiastic attitude


• A current and valid police check (no more than three months old) NDIS check


• The ability to work as part of a team or autonomously.


• Covid-19 vaccination & Influenza would be desirable

We offer a pleasant working environment, competitive wages and training and development opportunities and are dedicated to the enhancement of our staff and work based on a unique company structure, policies and procedures. Access to Salary Packaging.  If you meet the above criteria and would like to make a difference to the lives of the residents at the facility, please apply now.

Please note that due to the volume of applicants expected for this role, only successful short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

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