Customer Service

2 weeks ago

Sydney, New South Wales, Australia Talent Connect Australia Full time $60,000 - $80,000 per year

Donor Relations & Customer Service Officer

Location: Sydney CBD (hybrid flexibility available once trained)

Employment Type: 3 months temporary with the possibility to extend

Start: ASAP

About the Role:

We are seeking a passionate and relationship-focused Donor Relations Officer to join a mission driven team. This role is vital in nurturing and strengthening connections with individual donors, corporate partners, and community supporters.

Your day to day:

  • Nurture and grow relationships with individual donors, corporate partners, and community supporters.
  • Ensure donors feel valued through personalised communication and stewardship activities.
  • Support fundraising campaigns, appeals, and events.
  • Keep donor records accurate and up to date in our CRM.
  • Collaborate with the fundraising and marketing teams to share powerful impact stories.

About you:

  • Experience in donor relations, fundraising, or stakeholder engagement within an NFP or related environment is a must
  • Excellent written and verbal communication skills.
  • Strong admin and database management skills.
  • A genuine passion for connecting people to purpose and driving positive change.

If you are keen on the role, don't hesitate and apply now

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