Care Partner

20 hours ago

Essendon Fields Victoria, Australia People First Healthcare Full time

Care Partner – Full Time, Office-Based

Essendon Fields 3041

Put People First – With Us

At People First Healthcare, we believe great care starts with great people. As a trusted NDIS and Aged Care provider, we're committed to delivering personalised, high-quality support to the individuals and families we serve.

We're now looking for a compassionate and organised Care Partner to join our team. If you're client-focused, confident with rostering, and thrive on building connections, this could be the role where you truly make an impact.

Your Role as a Care Partner

As a Care Partner, you'll be the link between clients, families, and support workers. Ensuring care is delivered with empathy, accuracy, and heart. This is a dynamic role where you'll combine client engagement, care coordination, and rostering responsibilities, making every day varied and rewarding.

What You'll Do

  • Support clients in navigating their Home Care Package (HCP) funding.
  • Build strong, trusting relationships with clients, families, and support staff.
  • Coordinate services to match each client's needs, goals, and preferences.
  • Create and manage effective rosters for our team of support workers.
  • Respond promptly and empathetically to client enquiries and changing circumstances.
  • Collaborate with internal teams and external providers for seamless service delivery.
  • Maintain accurate documentation and uphold compliance with sector standards.

What We're Looking For

  • Experience in care coordination, rostering, or client services.
  • Knowledge of the NDIS and/or Aged Care sector (especially self-managed NDIS & HCP).
  • Excellent communication and time management skills.
  • A proactive, can-do attitude with a passion for client care.
  • Confident computer skills (rostering systems or CRMs a bonus).
  • Police Check, WWCC, NDIS Worker Screening Check (or willingness to obtain).
  • Current First Aid & CPR (or willingness to obtain).
  • Minimum of two doses of COVID-19 vaccination.

Why Join People First Healthcare?

  • Make a genuine difference in people's lives every day.
  • Be part of a warm, collaborative, and supportive team.
  • Gain experience across two rewarding sectors — Aged Care & NDIS.
  • Access opportunities for professional growth and career development.
  • Enjoy free wellbeing programs and exclusive retail discounts.

How to Apply

If you're passionate about empowering others and ready to bring your coordination skills to a role with real impact, we'd love to hear from you.

Apply today with your resume and tell us why you'd make a great Care Partner at People First Healthcare.

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