Digital Experience Designer

About the Organisation

Our client is a national membership organisation embarking on a landmark Digital Transformation Program. 

This program spans Digital Experience, Web Transformation, Technology Platforms, Data & Integration, and AI & Automation, ensuring the organisation is positioned as people-led, member-serving, and powered by future-proofed technology.

A cornerstone of this program is the Digital Centre of Excellence (DCoE): a dedicated team driving best-practice digital design, architecture, and content services to uplift the organisations digital maturity. The DCoE ensures every member and user-facing solution is modern, consistent, accessible, and strategically aligned.

The Role

As Digital Experience Designer, you'll play a pivotal role in transforming their website  into one that is modern, responsive , with self-service functionality and AI chatbots as well as working across their broader digital experience uplift.

You'll craft high-quality, user-centred design solutions across the organisation's digital channels. From leading discovery workshops to creating prototypes and optimised user journeys, you'll design experiences that are intuitive, accessible, and impactful.

The salary on offer for this permanent position is $148,000 + Superannuation + benefits such as 17.5% annual leave loading

What You'll Be Doing

• Lead user research, workshops, and co-design activities to inform digital experiences.
• Translate requirements into responsive, inclusive, and accessible designs for web and mobile.
• Develop and evolve the digital design system and design playbook.
• Collaborate with cross-functional teams and external vendors to ensure seamless handover from design to build.
• Conduct design reviews, user testing, and prototyping to validate and refine experiences.
• Champion accessibility, inclusive design, and human-centred design practices.

About You

You are more than a digital designer,  you're a consultative, collaborative, and confident design leader who can influence stakeholders and vendors alike. With a background in agencies or complex organisations, you know how to sell the value of design, and deliver experiences that delight users.

Essential Skills & Experience

• 6+ years in digital design, with expertise across UX, UI, or product design.
• Proven ability to design and optimise user journeys for complex organisations.
• Hands-on experience creating responsive web and mobile designs using Figma, Adobe XD, Miro, or similar tools.
• Strong foundation in human-centred design thinking, visual design, and cross-platform interface design.
• Knowledge of accessibility standards and inclusive design best practices.
• Skilled in building and maintaining design systems or component libraries.
• Excellent communication and presentation skills, able to educate and influence in environments new to design-led ways of working.

Nice to Have

• Digital agency background – comfortable working in consultative, fast-paced environments across multiple initiatives.

Why Join?

This role offer the chance to work on a portfolio-defining transformation. It's a unique opportunity to help shape the digital future of a respected organisation where your design expertise will directly influence how 40,000+ members connect, engage, and learn.

Apply today

We look forward to receiving your application by clicking Apply Now. 

If you have questions about the role, please reach out to Laura Frazer from the Frazer Tremble team at 

Frazer Tremble have been engaged exclusively for the appointment of the Digital Experience Designer. All applications will be assessed and reviewed by Frazer Tremble as such, and any queries can be directed to Laura Frazer at Frazer Tremble.