Senior Experience Designer

16 hours ago

Melbourne, Victoria, Australia a336529a-8ef1-4431-8d1b-3200cdc81253 Full time $120,000 - $180,000 per year

About the role:

We're looking for a Senior Experience Designer to help create the next generation of energy products that supports Australia's clean energy transition - a dream role for those who love strategic, meaningful and impactful design.

In this position, you'll use a human-centered approach to craft simple, affordable, and innovative customer experiences across digital, communication, and contact channels.

You'll lead strategy workshops and experience uplift initiatives, ensuring every solution drives both customers and a renewable future.

Roles & Responsibilities

  • Partner with cross-functional leaders to shape Origin's digital experience vision and translate strategic goals into impactful customer outcomes.
  • Leverage research and insights to define opportunities that influence long-term experience strategy and business priorities.
  • Drive the creation and validation of innovative design solutions that balance customer needs, business value, and technical feasibility.
  • Create product roadmaps that prioritise delivering maximum values to customers early and often.
  • Establish scalable design frameworks and governance to ensure consistency, efficiency, and alignment across digital channels.
  • Provide strategic direction and thought leadership to multidisciplinary teams, ensuring design intent is carried through to delivery.
  • Champion a customer-first mindset across the organisation, influencing strategic decisions that shape Origin's future experiences

About you

You're passionate about shaping the future of customer experiences, blending creativity, technology, and insights to design innovative products that set new standards in how people engage with energy.

  • Strong experience in UX and Human-Centred Design, delivering impactful user experiences.
  • Skilled in design thinking, user research, and translating insights into clear, customer-focused solutions.
  • Proficient with tools like Figma, Miro, Asana, and Confluence, with a quick ability to learn new platforms.
  • Experienced in designing across digital and non-digital channels, including chat, voice, and communications journeys.
  • Strong communicator and presenter, with excellent attention to detail and the ability to simplify complex problems.
  • Highly autonomous with a proactive, "can do" attitude, able to thrive in ambiguous and evolving environments.
  • Collaborative and confident in facilitating discussions, managing stakeholders, and driving alignment across teams.

So, why join us?

  • 20 weeks of paid leave for primary carers with flexible return options.
  • Thrive in a culture of personal and professional growth.
  • Enjoy a central CBD location with access to parking and public transport.
  • Purchase up to four additional weeks of leave annually.
  • Engage in opportunities through the Origin Foundation to support your community.
  • Powering your career with unbeatable perks - Get discounted electricity, gas, and internet as an Origin employee.
  • Explore unique and cost-effective employee EV Car subscriptions.

  • Senior Experience Designer

    5 days ago

    Melbourne, Victoria, Australia Akcelo Full time $120,000 - $180,000 per year

    We're a new-breed agency designed for the experience era.Our teams connect creativity, technology, and design to build experiences that people love, and that help brands grow.We're looking for aSenior Experience Designerto join our team (Melbourne or Sydney) for a 12-month fixed-term contract.You'll be leading experience design across a range of clients and...

  • Senior Experience Designer

    6 days ago

    Melbourne, Victoria, Australia UniSuper Management Pty Ltd Full time $80,000 - $120,000 per year

    About US UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia's largest super funds, the work you'll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you. The opportunity We're looking for a Senior Experience Designer (12-month max-term contract) to join our...

  • Senior Experience Designer

    6 days ago

    Melbourne, Victoria, Australia UniSuper Full time $80,000 - $120,000 per year

    DescriptionAbout USUniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia's largest super funds, the work you'll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.The opportunityWe're looking for a Senior Experience Designer (12-month max-term contract) to join...

  • Senior User Experience Designer

    17 hours ago

    Melbourne, Victoria, Australia Nuage Technology Group Full time $120,000 - $140,000 per year

    Senior UX DesignerA rare opportunity to join a globally recognised digital leader. Design is at the core of everything they do, and they are one of the few companies truly disrupting e-commerce experiences with gamification and interactive design. Their work is anything but standard.The RoleBe part of a collaborative, high-performing design team where you...

  • Witchery (Footwear & Handbags)

    6 days ago

    Melbourne City Centre, Victoria, Australia Designer Full time $80,000 - $120,000 per year

    Purpose This role is responsible for assisting the design, sourcing, and development of the accessories range, in collaboration with the Senior Designer and Buyer. The Designer - Footwear & Handbags ensures that the collection is innovative, commercially viable, and aligned with the brand's vision and customer expectations. By staying attuned to market...

  • User Experience Designer

    18 hours ago

    Melbourne, Victoria, Australia Whizdom Full time $80,000 - $120,000 per year

    UX/UI Senior DesignerAbout the client:Our client is a leader in professional services and consulting, providing a wide range of services including strategy, consulting, technology and systems integration, and operations to a range of clients across Government, Financial Services, Utilities and more.About the role:A Senior UX/UI Designer is required for a...

  • Senior Designer

    2 weeks ago

    Melbourne, Victoria, Australia CVinternational Full time $90,000 - $120,000 per year

    About the Role:Our client, an established and prominent womenswear label, are seeking a senior designer to lead their Evening Dresses department - the highest driving department of the brand.The Senior Designer will work in close concert with the Founder, Business Unit and Design Team to identify and execute on areas of opportunity for the department as well...

  • Senior Designer

    23 hours ago

    Melbourne, Victoria, Australia Henne Full time $80,000 - $120,000 per year

    Senior DesignerFounded in 2019, Henne is a proudly Australian fashion brand driven by a clear vision and the continued leadership of our founding team. We've cultivated a workplace culture that values creativity, openness, and genuine collaboration. At Henne, our people are at the core of everything we do. As we grow, our commitment to investing in our team...

  • User Experience Designer

    6 days ago

    Melbourne, Victoria, Australia 7-Eleven Full time $80,000 - $120,000 per year

    The roleOur Experience Designer is responsible for supporting and delivering on 7-Eleven's ambition towards becoming a design-driven organisation. You will help our design team in educating the organisation on design and design thinking; supporting on the delivery of key strategic projects, as well as playing a part in forming the foundation of UX/UI...

  • Senior Manager

    21 hours ago

    Melbourne, Victoria, Australia Candidate Experience site Full time $120,000 - $180,000 per year

    Who Are We  Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and...