Client Services Administrator
1 week ago
Are you a highly organised professional with a passion for client service and administration? Do you thrive in a professional environment where attention to detail and accuracy are essential? V & A Accountants and Business Advisors is seeking a motivated Client Services Administrator to join our growing team and play a pivotal role in delivering exceptional support to our clients and professional staff.
About Us
At V & A Accountants and Business Advisors, we provide trusted accounting, taxation, and business advisory services to a diverse client base. Our reputation is built on professionalism, integrity, and personalised service. As our firm continues to expand, we are looking for a dedicated administrator who will contribute to our culture of excellence and support the seamless operation of our practice.
The Opportunity
As a Client Services Administrator, you will be the first point of contact for our valued clients and a key support to our accountants and advisors. This role offers variety, responsibility, and the opportunity to build a rewarding career in professional services.
Key Responsibilities
- Deliver outstanding client service by managing phone, email, and in-person enquiries.
- Maintain and update client records and practice management systems.
- Maintain Company & Trust registers to ensure compliance with regulatory requirements.
- Assist with ATO and ASIC lodgements, applications, and correspondence.
- Provide administrative support to accountants and advisors, including document preparation and reporting.
- Monitor and manage compliance deadlines for BAS, Income Tax Returns, and ASIC company statements.
- Contribute to the smooth running of the office, including reception and general administrative support.
About You
- Minimum 12 Months experience in administration, client services, and/or professional services (accounting)
- Prior experience with the ATO and ASIC strongly desired
- Strong organisational skills with the ability to manage competing deadlines.
- Professional communication skills and exceptional attention to detail.
- Proficiency in Microsoft Office Suite
- Experience with Xero Practice Manager.
- A proactive, reliable team player with a strong client service focus.
What We Offer
- A supportive and collaborative workplace culture.
- Modern systems and technology to support your success.
- The chance to work with a respected and expanding firm where your contribution will make a difference.
How to Apply
If you are a motivated and detail-oriented professional who is passionate about client service, we would love to hear from you.
Please click the apply now button to submit your application.
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