Brokers (Administration) Assistant

6 days ago

Sydney, New South Wales, Australia National Credit Insurance (Brokers) Pty Ltd Full time $104,000 - $130,878 per year

Why NCI?

At NCI, our people are at the centre of everything we do. As
Australia's leading Trade Credit Insurance Broker, we support businesses by
protecting their profits and enabling growth. With a dedicated team of over 200
employees across Australia, New Zealand, and Southeast Asia, we take pride in
being client-focused, welcoming, and supportive.

About the Role

We are currently seeking a Broker's Assistant to
join our Service Team in the North Sydney office. This is a key administrative
role that supports our Service Brokers by ensuring they have everything needed
to deliver exceptional service to clients.

In this hands-on, process-driven position, your focus will be on
accurate administration, time management, and clear communication with both
internal teams and external stakeholders.

Key responsibilities include:

  • Preparing documentation for
    client service visits.
  • Gathering pre-renewal
    information from clients.
  • Compiling and formatting client
    renewal packs.
  • Creating service guides and
    support materials.
  • Checking and reviewing policy
    documentation.
  • Providing general
    administrative and office support.

This is a permanent full-time role, working Monday to
Friday, 37.5 hours per week.

About You

You are someone who brings enthusiasm and precision to your work.
Our ideal candidate will have:

  • A minimum of 12 months'
    experience in administration (ideally within a professional environment).
  • A strong interest in the
    financial services or insurance industry (career progression is on offer
    for the right candidate).
  • Excellent attention to detail
    and strong organisational skills.
  • Confident IT skills and the
    ability to learn new systems quickly. Intermediate to Advanced Microsoft
    Word skills are essential.
  • A proactive, can-do attitude.
  • The ability to juggle multiple
    tasks and meet deadlines.

Comprehensive training and ongoing support will be provided to set
you up for success.

What We Offer

NCI offers more than just a job — we provide a welcoming and
engaging place to build your career. You'll enjoy:

  • A friendly and inclusive team
    culture.
  • Additional leave benefits.
  • Volunteer days and team events.
  • Career growth opportunities —
    many of our team members have been with us for over 10 years.
  • Hybrid working may be explored
    once you have passed probation.

We are part of the Steadfast Group Ltd, an ASX 100 company, yet we
maintain the feel of a close-knit community. At NCI, integrity and people come
first. You're not just another number — you're a valued member of the team.
Many Brokers Assistants go on to become Brokers, making this an excellent entry
point into the industry.

How to Apply

If this sounds like the right role for you, please submit your
resume along with a cover letter outlining why you'd like to join NCI in this
position.

For a confidential discussion, contact our People & Culture
Team on

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