Stock Controller

Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide.

We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.

Purpose: To manage and maintain end to end stock management across the organization by tracking inventory movement and coordinating with warehouse, depot and client facing teams. The key stock control owner for the Operations Department

Areas of Responsibility:

• Manage the stock/consumables reception of customer owned assets into Ingenico database and warehouse locations, including partner depots
• Maintain the integrity of the asset database by monitoring and correcting exceptions, verifying data capture methodologies, and producing associated reports for stakeholders and management
• Establish and maintain consistent, best-practice stock management processes throughout the operation
• Manage the stock levels and replenishment requirements of all inventory locations
• Provide regular reports on all stock managed by Ingenico with insights and proactive recommendations
• Working to understand the swap rate and use it to drive effective stock levels
• Liaise with the Distribution Centre Field Depots and Contact Centre to identify training gaps
• Build strong operational relationships with key stakeholders
• Continuous improvement to process and systems to improve data integrity in relation to asset management
• Manage stock return process (specifically In-Transit) with FSP and courier companies to meet ongoing business requirements and client expectations
• Manage Quality issues with assets and perform routine audits
• Organise annual Stocktake of inventory and regular stock control checks
• Support with logistics services tasks as required to support the business
• Support/manage minor projects to support the Service Centre
• Support QMS documentation and audits
• Act in accordance with relevant Workers Health and Safety legislation and the company's WH&S policy
• Act in accordance with relevant Environmental legislation and the company's Environmental policy
• The employee accepts responsibility to follow all procedures and policies of the Quality Management System applicable to their position, the task at hand and as directed by the company
• Attend and participate in team activities, meetings and day to day work activities, demonstrating respect
• Be aware of and communicate to other employees and to the business, opportunities for improvement in processes, practices and/or procedures
• Actively work with and support other team members and/or company employees to achieve business goals

Competencies, Skills and Experience:

Technical & Inventory Management Skills

• Inventory tracking and reconciliation
• Stocktaking (cycle counting and full counts)
• Inventory forecasting and demand planning
• Warehouse management
• ERP software proficiency (e.g., SAP, Oracle, NetSuite)
• Barcode scanning and stock labelling systems
• Understanding of supply chain processes
• Data entry and record-keeping accuracy

Competencies:

• Strong communication skills to interact within Ingenico, partner and external customers
• Proactive continuous improvement – identify and implement process improvements that impact quality of products, services and processes
• Honesty & Integrity – communicate intentions, ideas and feelings openly and directly and welcome openness and honesty
• Learning – identify new areas for learning; create and take advantage of learning opportunities; use newly acquired knowledge, experiences and skills on the job and willingly sharing information with colleagues
• Personal Accountability – take responsibility for one's own actions, events, outcomes and commitments and see things through to a successful end result
• Teamwork – work cooperatively with others, be a part of a team and work together, as opposed to working separately or competitively. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and complete team goals

Skills:

• Competent in logistics management principle and tools
• Excellent organizational skills
• Excellent presentation skills
• Good knowledge of MS Excel, MS Access and ERP platforms
• Excellent decision making and good people management skills
• High attention to details
• Proactive approach to work and strong team collaboration
• Self-motivated and desire to succeed
• A flexible approach to duties and hours where necessary
• Understanding of Occupational Health & Safety principles and legislation

Experience:

• Minimum 2 years' experience in warehouse stock management role
• Inventory Control/stock management experience
• Preferred exposure to analytical or heavy reporting functions
• Database management and reporting with dashboards
• Forecasting and modelling of stock levels required

Core Requirements:

• Excellent communication (written and verbal)
• Good time management – ability to prioritize and multitask
• Ability to work well within your team and autonomously
• Ability to be proactive and take initiative
• Meet KPI